Protecting Consumers from Fraud and Deception
As the nation’s consumer protection agency, the Federal Trade Commission has a broad mandate to protect consumers from fraud and deception in the marketplace. To fulfill this goal, the FTC takes law enforcement actions, provides consumer and business education, issues reports and policy guidance, leads workshops, and participates in other forums.
- Asbury Automotive Group, Inc., et al., In the Matter of ( )
- H&R Block, In the Matter of ( )
- Coulter Motor Company and Gregory DePaola, FTC and State of Arizona v. ( )
- Career Step, LLC, FTC v. ( )
- Financial Education Services ( )
- CarShield ( )
- Zurixx, LLC ( )
- USA Student Debt Relief, FTC v. ( )
- Vroom, Inc. FTC v. ( )
- Arise Virtual Solutions, Inc., FTC v. ( )
- Adobe, Inc., U.S. v. ( )
- Legion Media LLC, et al., FTC v. ( )
- Lurn ( )
- Nerium International, LLC ( )
- Simple Health Plans LLC ( )
- Razer ( )
- InMarket Media, LLC ( )
- Williams Sonoma ( )
- Apex Processing Center ( )
- X-Mode Social, Inc. ( )
- FTC and Florida Act to Stop ‘Trucking Automation’ Scam RivX That Took Millions of Dollars From Consumers ( )
- Telemarketer Fees to Access the FTC’s National Do Not Call Registry to Increase in 2025 ( )
- FTC Takes Action Against Care.com for Deceiving Caregivers About Wages and Availability of Jobs on its Site, Impeding Cancellation Process ( )
- FTC to Hold Oral Hearing on Dyson’s Comment to Proposed Changes to the Energy Labeling Rule for Air Cleaners ( )
- FTC Takes Action Against Auto Dealer Group Asbury Automotive for Discriminating Against Black and Latino Consumers and Charging for Unwanted Add-Ons ( )
- FTC, State of Arizona Take Action Against Coulter Motor Company for Deceptive Pricing and Discriminatory Practices ( )
- Federal Trade Commission Announces Final Rule Banning Fake Reviews and Testimonials ( )
- FTC Action Leads to Sweepstakes Ban for Individual Who Helped Run Massive Scheme that Cost Consumers Millions ( )
- FTC Sends Nearly $1.9 Million in Refunds to Customers Harmed by Hey Dude’s Violations of the Mail Order Rule ( )
- FTC Sends More Than $12 Million in Refunds to Consumers Harmed by Zurixx Real Estate Investment Coaching Scheme ( )
- CarShield, Nationwide Seller of Vehicle Service Contracts, to Pay $10 Million to Resolve Federal Trade Commission Charges of Deceptive Advertising ( )
- Career Step to Pay $43.5 Million in Cash and Debt Cancellation to Resolve Charges It Used Deceptive Advertising to Lure Servicemembers and Their Spouses ( )
- FTC Acts to Stop Debt Relief Scheme Targeting Spanish-Speaking Student Loan Borrowers ( )
- FTC and FDA Send Second Set of Cease-and-Desist Letters to Companies Selling Products Containing Delta-8 THC in Packaging Designed to Look Like Children’s Snacks ( )
- FTC Order Will Ban NGL Labs and its Founders from Offering Anonymous Messaging Apps to Kids Under 18 and Halt Deceptive Claims Around AI Content Moderation ( )
- FTC Takes Action Against Gig Work Company Arise Virtual Solutions for Deceiving Consumers About Pay in Marketing Its Business Opportunity ( )
- FTC Takes Action Against Online Used Car Dealer Vroom for Deceiving Customers, Failing to Deliver on Time and Provide Required Disclosures ( )
- FTC Acts to Stop Unauthorized Billing Scams That Have Taken in Over $200 Million from Consumers ( )
- FTC Announces Final Eyeglass Rule Implementing Updates to Promote Competition and Expand Consumer Choice ( )
- FTC Action Leads to Sweepstakes Ban For Three Individuals Who Ran Massive Scheme That Cost Consumers Millions ( )
- What’s the worst that could happen?( )
- Car dealers included add-ons without consumers’ consent and discriminated against Black and Latino buyers, alleges FTC( )
- Bait, switch, hitch, and which? FTC and Arizona AG challenge car dealers’ alleged deceptive and discriminatory practices( )
- We’ll pay you to give our new rule a good review( )
- Don’t waste your energy on a solar scam( )
- FTC says CarShield shielded consumers from the truth about limitations of its vehicle service contracts( )
- $43.5 million in redress and debt cancellation to servicemembers, military spouses, and other consumers due to multiple missteps by education provider Career Step( )
- How is a student debt relief outfit allegedly misleading consumers? Let us count the ways. ( )
- Warning to companies selling cannabis edibles packaged like snacks popular with kids: Put safety over sales( )
- Anonymous messaging app targeting teens: Read the disturbing allegations in FTC and Los Angeles DA action against NGL( )
- Little used coupe: $1 million FTC settlement with online auto dealer Vroom sends key compliance messages to industry( )
- Warranty warnings: Don’t interfere with consumers’ right to repair( )
- Avoid fireworks: Look to the FTC for help with your Made in USA claims( )
- Gig work company to pay $7 million to settle FTC charges involving deceptive earnings claims and Business Opportunity Rule violations( )
- First FTC Impersonation Rule case: Why it matters to 43 million consumers – and to your business( )
- The specs on specs: What eye doctors need to know about the FTC’s revised Eyeglass Rule( )
- FTC says Adobe hid key terms of “annual paid monthly” subscription plan and set up roadblocks to deter customer cancellations( )
- Succor borne every minute( )
- How the FTC is showing its commitment to protecting renters’ rights( )
- BlueSnap complaint alleges unfair payment processing and credit card laundering: Don’t lather, don’t rinse, and definitely don’t repeat( )
- Open Commission Meeting- March 21, 2024March 21, 2024
- PrivacyCon 2024March 6, 2024
- Informal Hearing on Proposed Amendments to the Negative Option Rule - February 14, 2024February 14, 2024
- Informal Hearing on Proposed Amendments to the Negative Option Rule - January 31, 2024January 31, 2024
- Open Commission Meeting -January 18, 2024January 18, 2024
- Open Commission Meeting - September 14, 2023September 14, 2023
- Open Commission Meeting - March 16, 2023March 16, 2023
- Open Commission Meeting - January 19, 2023January 19, 2023
- Open Commission Meeting - December 14, 2022December 14, 2022
- Open Commission Meeting - October 20, 2022October 20, 2022
- Protecting Kids from Stealth Advertising in Digital MediaOctober 19, 2022
- Open Commission Meeting -May 19, 2022May 19, 2022
- Open Commission Meeting - April 28, 2022April 28, 2022
- Open Commission Meeting - March 17, 2022March 17, 2022
- Open Commission Meeting – July 1, 2021July 1, 2021
- Bringing Dark Patterns to Light: An FTC WorkshopApril 29, 2021
- Cmr. Chopra remarks at event hosted by Truth in AdvertisingJanuary 11, 2021
- Reviewing the Franchise Rule: An FTC WorkshopNovember 10, 2020
- Consumers and Class Action Notices: An FTC WorkshopOctober 29, 2019
- Made in the USA: An FTC WorkshopSeptember 26, 2019
- Concurring Statement of Commissioner Andrew N. Ferguson In the Matter of RivX Automation ( )
- Statement of Commissioner Rebecca Kelly Slaughter In the Matter of Care.com, Inc ( )
- Statement of Commissioner Melissa Holyoak In the Matter of Asbury Automotive Group ( )
- Concurring Statement of Commissioner Andrew N. Ferguson in the Matter of Asbury Automotive Group, Inc. ( )
- Concurring and Dissenting Statement of Commissioner Andrew N. Ferguson in the Matter of Coulter Motor Company, LLC ( )
- Joint Statement of Chair Lina M. Khan, Commissioner Rebecca Kelly Slaughter, and Commissioner Alvaro M. Bedoya In the Matter of Coulter Motor Company, LLC ( )
- Dissenting and Concurring Statement of Commissioner Melissa Holyoak In the Matter of Coulter Motor Company, LLC ( )
- Concurring Statement of Commissioner Melissa Holyoak In the Matter of Career Step LLC ( )
- Concurring Statement of Commissioner Andrew N. Ferguson In the Matter of Career Step, LLC ( )
- Concurring Statement of Commissioner Melissa Holyoak In the Matter of NGL Labs, LLC ( )
- Concurring Statement of Commissioner Andrew N. Ferguson Joined by Commissioner Melissa Holyoak In the Matter of NGL Labs, LLC, et al. ( )
- Statement of Commissioner Rebecca Kelly Slaughter Regarding the Eyeglass Rule ( )
- Chair Khan Opening Statement at House Committee on Appropriations , Subcommittee on Financial Services and General Government ( )
- Statement of Commissioner Rebecca Kelly Slaughter Joined by Chair Lina M. Khan and Commissioner Alvaro M. Bedoya Regarding United States v. Williams-Sonoma, Inc. ( )
- Smile Prep, LLC ( )
- ViiV Healthcare Company (DOVATO HIV Treatment Medication) ( )
- Statement of Chair Lina M. Khan Joined by Commissioner Rebecca Kelly Slaughter and Commissioner Alvaro Bedoya In the Matter of X-Mode Social, Inc. and Outlogic, LLC ( )
- SBLA Beauty ( )
- Remarks of Chair Lina M. Khan Regarding the White House Announcement of New Actions to Protect Consumers from Hidden Junk Fees ( )
- Remarks of BCP Director Samuel Levine at The National Advertising Division Annual Conference 2023 ( )
- Opinion 14-1 ( )
- General Motors Company ( )
- Opinion 10-1 ( )
- Opinion 10-2 ( )
- Opinion 09-2 ( )
- Opinion 09-1 ( )
- Opinion 09-1 ( )
- Opinion 08-1 ( )
- Opinion 08-1 ( )
- Letter Responding To Complaint From Campaign for a Commercial-Free Childhood Concerning the Advertising and Promotion of PG-13-Rated Movies To Children ( )
- Letter Responding To Complaint From Computer & Communications Industry Association Regarding Alleged Misrepresentations of Consumer Fair Use and Related Rights by Certain ( )
- Opinion 07-1 ( )
- Sony Electronic's Proposal to Resell As “New” Returned Consumer Electronics Products ( )
- Letter To Commercial Alert Concluding -- With Respect To A Type of Amplified Word of Mouth Marketing -- That The Staff Will Determine On A Case-By-Case Basis Whether Law ( )
- Opinion 06-2 ( )
- Opinion 06-1 ( )
- Letter to Council for Responsible Nutrition Regarding ConsumerLab.com, LLC and its Product Review and Voluntary Certification Programs for Testing Dietary Supplements and Similar ( )
- Letter to the DMA Regarding Email Messages Containing Content From Multiple Advertisers When One of the Advertisers Has the Recipient's Affirmative Consent ( )
- Letter To Commercial Alert Applying Commission Policy To Determine On A Case-By-Case Basis Whether Particular Advertising Formats Such As Product Placements Are Deceptive ( )
- Opinion 04-2 ( )
- Biennial Report to Congress Under the Do-Not-Call Registry Fee Extension Act of 2007 for Fiscal Years 2022 and 2023 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2023 ( )
- Protecting Older Consumers 2022-2023: A Report of the Federal Trade Commission ( )
- Protecting Kids from Stealth Advertising in Digital Media: A FTC Staff Perspective ( )
- National Do Not Call Registry Data Book for Fiscal Year 2022 ( )
- Protecting Older Consumers 2021-2022: A Report of the Federal Trade Commission ( )
- Bringing Dark Patterns to Light ( )
- E-Cigarette Report for 2015-2018 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2021 ( )
- Protecting Older Consumers 2020-2021: A Report of the Federal Trade Commission ( )
- Protecting Consumers During the COVID-19 Pandemic: A Year in Review ( )
- Order to File Special Report Regarding Physician Group and Healthcare Facility Mergers ( )
- National Do Not Call Registry Data Book for Fiscal Year 2020 ( )
- Staff Perspective Paper on Loot Box Workshop ( )
- Social Media Bots and Advertising: FTC Report to Congress ( )
- Made in the USA: An FTC Workshop ( )
- "That's the Ticket" Workshop: Staff Perspective ( )
- A Brief Primer on the Economics of Targeted Advertising ( )
- Biennial Report to Congress Under the Do Not Call Registry Fee Extension Act of 2007: The Operation of the National Do Not Call Registry During Fiscal Year 2018 and Fiscal Year 2019 ( )
- Federal Trade Commission Cigarette Report for 2018 and Smokeless Tobacco Report for 2018 ( )
- Samuel Levine Letter to Virginia Legislature on Junk Fees ( )
- Samuel Levine Letter to New York Senate on Junk Fees ( )
- BCP Staff Comment to U.S. Department of Education Concerning Proposed Regulations Protecting Postsecondary Students ( )
- FTC Staff Comment Before the Federal Communications Commission Regarding Advanced Methods to Target and Eliminate Unlawful Robocalls ( )
- FTC Comment Before the Federal Communications Commission Regarding Liability for Telemarketing Calls Under the Telephone Consumer Protection Act (TCPA), CG Docket No. 11-50 ( )
- FTC Comment Before the Federal Communications Commission In the Matter of Empowering Parents and Protecting Children in an Evolving Media Landscape (MB Docket No. 09-194) ( )
- Possible Anticompetitive Barriers to E-Commerce: Contact Lenses: A Report from the Staff of the FTC ( )
- Mobile Health App Interactive Tool ( )
- Complying with the Made in USA Standard ( )
- Complying with the Eyeglass Rule ( )
- Business Guidance Concerning Multi-Level Marketing ( )
- FTC CARS Rule: Combating Auto Retail Scams – A Dealers Guide ( )
- What Third Party Sellers Need to Know About the INFORM Consumers Act ( )
- CAN-SPAM Act: A Compliance Guide for Business ( )
- Las Estafas y Su Pequeño Negocio: Una Guía Para los Negocios ( )
- Scams and Your Small Business: A Guide for Business ( )
- FTC's Endorsement Guides: What People Are Asking ( )
- Informing Businesses about the INFORM Consumers Act ( )
- Health Products Compliance Guidance ( )
- Mobile Health App Developers: FTC Best Practices ( )
- Soliciting and Paying for Online Reviews: A Guide for Marketers ( )
- Featuring Online Customer Reviews: A Guide for Platforms ( )
- The Contact Lens Rule: A Guide for Prescribers and Sellers ( )
- FAQs: Complying with the Contact Lens Rule ( )
- Disclosures 101 for Social Media Influencers ( )
- Divulgaciones 101 para influenciadores de los medios sociales ( )
- Applying FTC Consumer Protection Standards in the Sale of Outdoor Plants ( )
- Protecting Military Servicemembers and Veterans from Financial Scams and Fraud: Prepared Statement of the Federal Trade Commission Before the House Subcommittee on National Security ( )
- Stopping COVID-19 Fraud and Price Gouging ( )
- Prepared Statement of the Federal Trade Commission: The Urgent Need to Fix Section 13(b) of the FTC Act ( )
- Opening Statement Of Acting Chairwoman Rebecca Kelly Slaughter before the United States House Committee on Energy and Commerce Subcommittee on Consumer Protection and Commerce: The Urgent Need To Fix Section 13(B) Of The FTC Act ( )
- Prepared Statement of the Federal Trade Commission: Curbing COVID Cons: Warning Consumers about Pandemic Frauds, Scams, and Swindles ( )
- Prepared Statement of Commissioner Christine S. Wilson: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Noah Joshua Phillips: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of the Federal Trade Commission: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Acting Chairwoman Rebecca Kelly Slaughter: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Rohit Chopra: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Oversight of the Federal Trade Commission ( )
- Statement of Commissioner Noah Joshua Phillips Regarding the Hearing on Oversight of the Federal Trade Commission ( )
- Prepared Statement of the Federal Trade Commission: “Abusive Robocalls and How We Can Stop Them,” Before the Committee on Commerce, Science and Transportation, United States Senate ( )
- Prepared Statement of the Federal Trade Commission: "Still Ringing Off the Hook: An Update on Efforts To Combat Robocalls," Before the Special Committee on Aging, United States Senate ( )
- Prepared Statement of the Federal Trade Commission on "Staying A Step Ahead: Fighting Back Against Scams Used To Defraud Americans” ( )
- Prepared Statement of the Federal Trade Commission On “Combatting Illegal Robocalls: Initiatives To End the Epidemic ( )
- Prepared Statement of the Federal Trade Commission On Emerging Threats in the Online Advertising Industry ( )
- Prepared Statement of the Federal Trade Commission Entitled “Stopping Fraudulent Robocall Scams: Can More Be Done?” ( )