Protecting Consumers from Fraud and Deception
As the nation’s consumer protection agency, the Federal Trade Commission has a broad mandate to protect consumers from fraud and deception in the marketplace. To fulfill this goal, the FTC takes law enforcement actions, provides consumer and business education, issues reports and policy guidance, leads workshops, and participates in other forums.
- Trend Deploy ( )
- Intuit Inc., In the Matter of (TurboTax) ( )
- Netforce Seminars, et al. ( )
- Fashion Nova, LLC, In the Matter of ( )
- XCast Labs, Inc., U.S. v. ( )
- SL Finance and BCO Consulting ( )
- American Future Systems, Inc. ( )
- RevMountain, LLC, Anasazi Management Partners, et al. ( )
- HomeAdvisor, In the Matter of ( )
- Nexway, Inc., In the Matter of ( )
- Chargebacks 911 ( )
- Legacy Cremation Services ( )
- Dalal A. Akoury d/b/a AWAREmed, et al., U.S. v. ( )
- LCA-Vision Inc. d/b/a LasikPlus ( )
- Instant Brands LLC, In the Matter of ( )
- doTERRA - Wong ( )
- doTERRA - Busch ( )
- doTERRA - Bacot ( )
- Stratics Networks ( )
- GoodRx Holdings, Inc. ( )
- At FTC’s Request, Florida District Court Permanently Bars Deceptive COVID-19 PPE Marketer from Selling Any Protective Goods or Services to Consumers ( )
- FTC Finalizes Order Against Motocross and ATV Parts Maker Cycra for False Made in USA Claims ( )
- Federal Court Finds James D. ‘Jay’ Noland, Jr., Operator of ‘Success By Health’ and ‘VOZ Travel,’ in Contempt of Court Order Barring Pyramid Schemes ( )
- FTC Suit Leads to $16.7 Million Judgment Against Principals and Celebrity Endorsers of Real Estate Investment Training Program ( )
- Ovulation Tracking App Premom Will be Barred from Sharing Health Data for Advertising Under Proposed FTC Order ( )
- FTC Announces Refund Claims Process for Fashion Nova Customers Affected by Deceptive Review Practices ( )
- FTC Sues to Stop VoIP Service Provider That Assisted and Facilitated Telemarketers in Sending Hundreds of Millions of Illegal Robocalls to Consumers Nationwide ( )
- FTC Releases Agenda for May 23 Workshop on “Recyclable” Claims ( )
- FTC Stops Student Loan Debt Relief Schemes that it Says Bilked Students Out of Millions ( )
- Federal Trade Commission Returns More Than $176,000 to Consumers Who Bought Clothing and Accessories Deceptively Labeled as ‘Made in USA’ ( )
- FTC Releases Agenda for May 18 Workshop on Proposed Changes to the Eyeglass Rule ( )
- FTC Sends 37 New Cease and Desist Letters Regarding Agency’s Eyeglass Rule ( )
- FTC Testifies Before the U.S. Senate Committee on Veterans’ Affairs About the Agency’s Work to Crack Down on Fraud and Related Threats Against the Military Community ( )
- FTC Order Requires Motocross and ATV Parts Maker Cycra to Pay for Falsely Claiming Its Products Were Made in USA ( )
- FTC Acts to Block Payment Processor’s Credit Card Laundering for Tech Support Scammers ( )
- FTC Warns Almost 700 Marketing Companies That They Could Face Civil Penalties if They Can’t Back Up Their Product Claims ( )
- FTC Ramps Up Fight to Close the Door on Illegal Robocalls Originating from Overseas Scammers and Imposters ( )
- FTC Approves Final Order against The Bountiful Company in First Case Alleging Hijacking of Online Product Reviews ( )
- FTC Action Leads to Civil Penalties, Strict Requirements for Funeral and Cremation Provider That Withheld Remains from Loved Ones to Extract Payment ( )
- FTC Sends Payments to Consumers Deceived by False ‘Made in USA’ Claims for DreamCloud Mattresses ( )
- FTC public workshop on recyclable claims starts soon(May 19, 2023)
- Starting soon: FTC Eyeglass Rule workshop(May 18, 2023)
- The topic is trash: FTC event explores recycling claims(May 10, 2023)
- FTC says student loan debt “relief” companies relieved consumers of money, but didn’t live up to promises(May 8, 2023)
- Keep an eye out for the FTC’s Eyeglass Rule workshop(May 4, 2023)
- Franchise Fundamentals: Researching franchise opportunities(April 28, 2023)
- The Luring Test: AI and the engineering of consumer trust(April 28, 2023)
- A required action after refraction: FTC staff sends cease and desist letters about Eyeglass Rule compliance(April 20, 2023)
- The 411 about FTC-Florida AG action against Chargebacks911(April 19, 2023)
- Steering clear of misleading Made in USA claims (April 18, 2023)
- Advertising without proper proof can prove costly under new Notice of Penalty Offenses(April 13, 2023)
- Bad ads on social media: FTC asks platforms about their screening policies(March 22, 2023)
- Framing the issues at a May 18th event about proposed Eyeglass Rule changes(March 21, 2023)
- Chatbots, deepfakes, and voice clones: AI deception for sale(March 20, 2023)
- FTC says AWAREmed made bogus addiction, cancer, and Alzheimer’s claims and misrepresented paid ads as independent programming(March 16, 2023)
- An essential truth about COVID claims(March 3, 2023)
- Next step in FTC’s Green Guides review: A closer look at “recyclable” claims(March 1, 2023)
- Keep your AI claims in check(February 24, 2023)
- FTC crunches the 2022 numbers. See where scammers continue to crunch consumers.(February 23, 2023)
- FTC warns eye doctors that they may be violating the Contact Lens Rule(February 21, 2023)
- Protecting Kids from Stealth Advertising in Digital MediaOctober 19, 2022
- Bringing Dark Patterns to Light: An FTC WorkshopApril 29, 2021
- Cmr. Chopra remarks at event hosted by Truth in AdvertisingJanuary 11, 2021
- Reviewing the Franchise Rule: An FTC WorkshopNovember 10, 2020
- Consumers and Class Action Notices: An FTC WorkshopOctober 29, 2019
- Made in the USA: An FTC WorkshopSeptember 26, 2019
- Green Lights & Red Flags: FTC Rules of the Road for BusinessAugust 15, 2019
- Inside the Game: Unlocking the Consumer Issues Surrounding Loot BoxesAugust 7, 2019
- Online Event Tickets WorkshopJune 11, 2019
- The Contact Lens Rule and the Evolving Contact Lens MarketplaceMarch 7, 2018
- Start-Up Right: FTC’s Basics for Small BusinessesDecember 7, 2017
- Fall Technology Series: Smart TVDecember 7, 2016
- The Changing Consumer DemographicsDecember 6, 2016
- Consumer Perceptions of “Organic” Claims RoundtableOctober 20, 2016
- Putting Disclosures to the TestSeptember 15, 2016
- Working Together to Protect Michigan Consumers: A Common Ground ConferenceJuly 13, 2016
- Cross-Device TrackingNovember 16, 2015
- Zapping Rachel Twitter ChatAugust 1, 2014
- Care Labeling Rule - An FTC RoundtableMarch 28, 2014
- NCPW Twitter ChatMarch 4, 2014
- Zscaler, Inc. ( )
- Statement of Chair Lina M. Khan Regarding the Advanced Notice of Proposed Rulemaking on Unfair or Deceptive Reviews and Endorsements ( )
- Dissenting Statement of Commissioner Wilson Regarding the Advanced Notice of Proposed Rulemaking on Fake and Deceptive Reviews and Endorsements ( )
- Remarks of Chair Lina M. Khan As Prepared for Delivery Protecting Kids from Stealth Advertising in Digital Media ( )
- Prepared Statement of Commissioner Alvaro M. Bedoya at the National Advertising Division Annual Conference ( )
- Statement of Commissioner Rebecca Kelly Slaughter Regarding Bureau of Consumer Protection Staff Report: “Bringing Dark Patterns to Light” ( )
- Statement of Commissioners Noah Joshua Phillips and Christine S. Wilson in the Matter of ALG-Health ( )
- Protecting Military Servicemembers and Veterans from Financial Scams and Fraud: Prepared Statement of the Federal Trade Commission Before the House Subcommittee on National Security ( )
- Dissenting Statement of Commissioner Christine S. Wilson Regarding the Motor Vehicle Dealers Trade Regulation Rule ( )
- Statement of Chair Lina M. Khan Joined by Commissioner Rebecca Kelly Slaughter In the Matter of Harley-Davidson Motor Company Group and MWE Investments Inc. ( )
- Dissenting Statement of Commissioner Noah Joshua Phillips and Commissioner Christine S. Wilson in the Matter of Resident Home LLC ( )
- Statement of Chair Lina M. Khan, Commissioner Rebecca Kelly Slaughter, and Commissioner Alvaro M. Bedoya in the Matter of Resident Home LLC ( )
- Statement by Commissioner Rebecca Kelly Slaughter Regarding the Request for Public Comments on the Amendments to the Endorsement Guides ( )
- Statement of Chair Lina M. Khan Regarding the Endorsement Guides Review ( )
- Remarks by Commissioner Christine S. Wilson on the Policy Statement on Education Technology and the Children's Online Privacy Protection Act and the Request for Public Comment on the Amendments to the Endorsement Guides ( )
- Statement of Commissioner Alvaro Martin Bedoya Regarding the Request for Public Comment on the Amendments to the Endorsement Guides ( )
- Statement of Chair Lina M. Khan in the Matter of R360 Network LLC ( )
- Remarks of Commissioner Christine S. Wilson Concerning Telemarketing Sales Rule NRPM and ANPRM ( )
- Remarks of Chair Lina M. Khan Regarding the Advance Notice of Proposed Rulemaking on Earnings Claims ( )
- Oral Remarks of Commissioner Christine S. Wilson at Open Commission Meeting on February 17, 2022 ( )
- Opinion 14-1 ( )
- General Motors Company ( )
- Opinion 10-1 ( )
- Opinion 10-2 ( )
- Opinion 09-2 ( )
- Opinion 09-1 ( )
- Opinion 09-1 ( )
- Opinion 08-1 ( )
- Opinion 08-1 ( )
- Letter Responding To Complaint From Campaign for a Commercial-Free Childhood Concerning the Advertising and Promotion of PG-13-Rated Movies To Children ( )
- Letter Responding To Complaint From Computer & Communications Industry Association Regarding Alleged Misrepresentations of Consumer Fair Use and Related Rights by Certain ( )
- Opinion 07-1 ( )
- Sony Electronic's Proposal to Resell As “New” Returned Consumer Electronics Products ( )
- Letter To Commercial Alert Concluding -- With Respect To A Type of Amplified Word of Mouth Marketing -- That The Staff Will Determine On A Case-By-Case Basis Whether Law ( )
- Opinion 06-2 ( )
- Opinion 06-1 ( )
- Letter to Council for Responsible Nutrition Regarding ConsumerLab.com, LLC and its Product Review and Voluntary Certification Programs for Testing Dietary Supplements and Similar ( )
- Letter to the DMA Regarding Email Messages Containing Content From Multiple Advertisers When One of the Advertisers Has the Recipient's Affirmative Consent ( )
- Letter To Commercial Alert Applying Commission Policy To Determine On A Case-By-Case Basis Whether Particular Advertising Formats Such As Product Placements Are Deceptive ( )
- Opinion 04-2 ( )
- Protecting Older Consumers 2021-2022: A Report of the Federal Trade Commission ( )
- National Do Not Call Registry Data Book for Fiscal Year 2021 ( )
- Protecting Consumers During the COVID-19 Pandemic: A Year in Review ( )
- Order to File Special Report Regarding Physician Group and Healthcare Facility Mergers ( )
- National Do Not Call Registry Data Book for Fiscal Year 2020 ( )
- Staff Perspective Paper on Loot Box Workshop ( )
- Made in the USA: An FTC Workshop ( )
- "That's the Ticket" Workshop: Staff Perspective ( )
- A Brief Primer on the Economics of Targeted Advertising ( )
- Biennial Report to Congress Under the Do Not Call Registry Fee Extension Act of 2007: The Operation of the National Do Not Call Registry During Fiscal Year 2018 and Fiscal Year 2019 ( )
- Federal Trade Commission Cigarette Report for 2018 and Smokeless Tobacco Report for 2018 ( )
- Rotational Health Warnings for Cigarettes (October 2019 - December 2019) ( )
- Protecting Older Consumers 2018-2019: A Report of the Federal Trade Commission ( )
- National Do Not Call Registry Data Book for Fiscal Year 2019 ( )
- Rotational Health Warnings for Cigarettes (July 2019 - September 2019) ( )
- Federal Trade Commission Cigarette Report for 2017 and Federal Trade Commission Smokeless Tobacco Report for 2017 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2018 ( )
- Economics at the FTC: Non-Price Merger Effects and Deceptive Automobile Ads ( )
- Federal Trade Commission Cigarette Report For 2016 and Federal Trade Commission Smokeless Tobacco Report For 2016 ( )
- Blurred Lines: An Exploration of Consumers’ Advertising Recognition in the Contexts of Search Engines and Native Advertising: A Federal Trade Commission Staff Report ( )
- FTC Staff Comment Before the Federal Communications Commission Regarding Advanced Methods to Target and Eliminate Unlawful Robocalls ( )
- FTC Comment Before the Federal Communications Commission Regarding Liability for Telemarketing Calls Under the Telephone Consumer Protection Act (TCPA), CG Docket No. 11-50 ( )
- FTC Comment Before the Federal Communications Commission In the Matter of Empowering Parents and Protecting Children in an Evolving Media Landscape (MB Docket No. 09-194) ( )
- Possible Anticompetitive Barriers to E-Commerce: Contact Lenses: A Report from the Staff of the FTC ( )
- Complying with the Eyeglass Rule ( )
- Health Products Compliance Guidance ( )
- Mobile Health App Interactive Tool ( )
- Mobile Health App Developers: FTC Best Practices ( )
- Soliciting and Paying for Online Reviews: A Guide for Marketers ( )
- Featuring Online Customer Reviews: A Guide for Platforms ( )
- FAQs: Complying with the Contact Lens Rule ( )
- The Contact Lens Rule: A Guide for Prescribers and Sellers ( )
- Divulgaciones 101 para influenciadores de los medios sociales ( )
- Disclosures 101 for Social Media Influencers ( )
- Applying FTC Consumer Protection Standards in the Sale of Outdoor Plants ( )
- Online Charitable Giving Portals ( )
- Portales de donaciones caritativas en línea ( )
- Scams and Your Small Business: A Guide for Business ( )
- Las Estafas y Su Pequeño Negocio: Una Guía Para los Negocios ( )
- Business Guidance Concerning Multi-Level Marketing ( )
- The FTC “Lighting Facts” Label: Questions and Answers for Manufacturers ( )
- The FTC’s Endorsement Guides: What People Are Asking ( )
- Q&A for Telemarketers & Sellers About DNC Provisions in TSR ( )
- Complying with the Telemarketing Sales Rule ( )
- Protecting Military Servicemembers and Veterans from Financial Scams and Fraud: Prepared Statement of the Federal Trade Commission Before the House Subcommittee on National Security ( )
- Stopping COVID-19 Fraud and Price Gouging ( )
- Prepared Statement of the Federal Trade Commission: The Urgent Need to Fix Section 13(b) of the FTC Act ( )
- Opening Statement Of Acting Chairwoman Rebecca Kelly Slaughter before the United States House Committee on Energy and Commerce Subcommittee on Consumer Protection and Commerce: The Urgent Need To Fix Section 13(B) Of The FTC Act ( )
- Prepared Statement of the Federal Trade Commission: Curbing COVID Cons: Warning Consumers about Pandemic Frauds, Scams, and Swindles ( )
- Prepared Statement of Commissioner Noah Joshua Phillips: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of the Federal Trade Commission: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Acting Chairwoman Rebecca Kelly Slaughter: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Rohit Chopra: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Christine S. Wilson: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Statement of Commissioner Noah Joshua Phillips Regarding the Hearing on Oversight of the Federal Trade Commission ( )
- Oversight of the Federal Trade Commission ( )
- Prepared Statement of the Federal Trade Commission: “Abusive Robocalls and How We Can Stop Them,” Before the Committee on Commerce, Science and Transportation, United States Senate ( )
- Prepared Statement of the Federal Trade Commission: "Still Ringing Off the Hook: An Update on Efforts To Combat Robocalls," Before the Special Committee on Aging, United States Senate ( )
- Prepared Statement of the Federal Trade Commission on "Staying A Step Ahead: Fighting Back Against Scams Used To Defraud Americans” ( )
- Prepared Statement of the Federal Trade Commission On “Combatting Illegal Robocalls: Initiatives To End the Epidemic ( )
- Prepared Statement of the Federal Trade Commission On Emerging Threats in the Online Advertising Industry ( )
- Prepared Statement of the Federal Trade Commission Entitled “Stopping Fraudulent Robocall Scams: Can More Be Done?” ( )
