Protecting Consumers from Fraud and Deception
As the nation’s consumer protection agency, the Federal Trade Commission has a broad mandate to protect consumers from fraud and deception in the marketplace. To fulfill this goal, the FTC takes law enforcement actions, provides consumer and business education, issues reports and policy guidance, leads workshops, and participates in other forums.
- Chargebacks 911 ( )
- EduTrek, LLC ( )
- Intuit Inc., In the Matter of (TurboTax) ( )
- VOIP Terminator, Inc. , U.S. v. ( )
- Yodel Technologies ( )
- NTS IT Care, Inc. and Jagmeet Singh Virk, FTC v. ( )
- Vonage ( )
- RCG Advances, LLC ( )
- K W Technology Inc., et al. (1 Invisible Mask), FTC v. ( )
- SL Finance ( )
- Fluent, LLC., U.S. v. ( )
- Nerium International, LLC ( )
- The University of Phoenix, Inc. ( )
- American Screening, LLC ( )
- Chaucer/Bates Accessories ( )
- Roomster Corp ( )
- ConsumerInfo.com, Inc. d/b/a Experian Consumer Services, U.S. v. (Experian II) ( )
- American Financial Benefits Center, et al. ( )
- In re Sanctuary Belize Litigation ( )
- Rejuvica, LLC., FTC v. ( )
- FTC, California Obtain Order Against DNA Testing Firm over Charges it Made a Myriad of Misrepresentations to Consumers to Entice Them to Buy Ancestry Reports ( )
- FTC Warns Two Trade Associations and a Dozen Influencers About Social Media Posts Promoting Consumption of Aspartame or Sugar ( )
- FTC, Florida Lawsuit Leads To Restrictions on Chargebacks911, Prohibits Deceptive Efforts to Stop Consumers From Reversing Disputed Charges ( )
- FTC Sends Nearly $7 Million in Refunds to Consumers Harmed by Medical Discount Plans Sold as Health Insurance ( )
- FTC Releases Annual Do Not Call Registry Data Book Showing Consumer Complaints Continued to Decrease in Fiscal Year 2023 ( )
- FTC Action Leads to $18 Million in Refunds for Brigit Consumers Harmed by Deceptive Promises About Cash Advances, Hidden Fees, and Blocked Cancellation ( )
- FTC Releases Reports on Cigarette and Smokeless Tobacco Sales and Marketing Expenditures for 2022 ( )
- FTC Takes Action Against Makers of an ‘Invisible Mask’ They Falsely Claimed Protected Users from COVID-19 ( )
- Sollers College to Cancel $3.4 Million in Student Debt to Resolve Charges It Used Deceptive Ads to Lure Prospective Students into Illegal Contracts ( )
- Court Rules in FTC’s Favor in Case Against Telemarketing Company that Bombarded Job Seekers with Millions of Illegal, Unsolicited Calls ( )
- FTC Proposes Rule to Ban Junk Fees ( )
- FTC Action Leads to Lifetime Ban for Skin Cream Marketer Who Charged Consumers Millions in Junk Fees ( )
- Student Loan Debt Relief Scammers Permanently Banned from Industry, Ordered to Turn Over Assets under Proposed Order ( )
- FTC Staff Submit Comment Supporting Proposed Amendments to Regulations Implementing the Mental Health Parity and Addiction Equity Act ( )
- FTC Acts to Stop Online Business Coaching Scheme Lurn From Deceiving Consumers About Money-Making Potential ( )
- FTC Seeks Research Presentations for PrivacyCon 2024 ( )
- FTC Joins FCC in Renewing Memorandum of Understanding to Promote Cross-Border Law Enforcement Efforts to Combat Spam, Scams, and Illegal Telemarketing ( )
- FTC Adds Senior Executives Who Played Key Roles in Prime Enrollment Scheme to Case Against Amazon ( )
- FTC Action Leads U.S. Dept. of Education to Forgive Nearly $37 Million in Loans for Students Deceived by University of Phoenix ( )
- FTC Staff Paper Details Potential Harms to Kids from Blurred Advertising, Recommends Marketers Steer Clear ( )
- FTC and California allege CRI Genetics made deceptive DNA accuracy claims, falsified reviews, and used deceptive dark patterns(November 20, 2023)
- Staff warning letters to trade associations and influencers convey some salty words about sweetener posts(November 14, 2023)
- File online comments about FTC’s proposal to ban junk fees(November 13, 2023)
- New resources to help protect consumers and small businesses from fraud(November 8, 2023)
- From the FTC: Another 10 spine-tingling Halloween tales of deception(October 30, 2023)
- FTC says what was “invisible” about Invisible Mask was proof for its anti-virus claims(October 23, 2023)
- Zero cheers for Sollers College’s alleged deceptive practices(October 18, 2023)
- Influence peddling? Bogus “brand ambassador managers” scam prospective influencers(October 17, 2023)
- FTC proposes junk fee rule to put a stop to bogus and hidden charges(October 11, 2023)
- Data Spotlight reveals what’s behind some of those social media ads(October 5, 2023)
- FTC settlement suggests Lurn didn’t learn from Penalty Offense Notice about money-making claims(September 27, 2023)
- Sharpening the focus on blurred advertising aimed at kids: Staff Perspective suggests a comprehensive approach(September 13, 2023)
- FTC says this Dude didn’t abide – by the law, that is(September 11, 2023)
- FTC lawsuit insists on FCRA compliance and transparency from background report providers(September 11, 2023)
- Nine takeaways from the Initial Decision in the Intuit TurboTax action(September 8, 2023)
- Shopping for Funeral Services: Watch today’s webcast(September 6, 2023)
- What’s on the agenda at September 7th FTC Funeral Rule event(August 25, 2023)
- For business opportunity sellers, FTC says “AI” stands for “allegedly inaccurate”(August 22, 2023)
- Online sellers: How the INFORM Consumers Act could impact your business(August 18, 2023)
- Can’t lose what you never had: Claims about digital ownership and creation in the age of generative AI(August 16, 2023)
- PrivacyCon 2024March 6, 2024
- Protecting Kids from Stealth Advertising in Digital MediaOctober 19, 2022
- Bringing Dark Patterns to Light: An FTC WorkshopApril 29, 2021
- Cmr. Chopra remarks at event hosted by Truth in AdvertisingJanuary 11, 2021
- Reviewing the Franchise Rule: An FTC WorkshopNovember 10, 2020
- Consumers and Class Action Notices: An FTC WorkshopOctober 29, 2019
- Made in the USA: An FTC WorkshopSeptember 26, 2019
- Green Lights & Red Flags: FTC Rules of the Road for BusinessAugust 15, 2019
- Inside the Game: Unlocking the Consumer Issues Surrounding Loot BoxesAugust 7, 2019
- Online Event Tickets WorkshopJune 11, 2019
- The Contact Lens Rule and the Evolving Contact Lens MarketplaceMarch 7, 2018
- Start-Up Right: FTC’s Basics for Small BusinessesDecember 7, 2017
- Fall Technology Series: Smart TVDecember 7, 2016
- The Changing Consumer DemographicsDecember 6, 2016
- Consumer Perceptions of “Organic” Claims RoundtableOctober 20, 2016
- Putting Disclosures to the TestSeptember 15, 2016
- Working Together to Protect Michigan Consumers: A Common Ground ConferenceJuly 13, 2016
- Cross-Device TrackingNovember 16, 2015
- Zapping Rachel Twitter ChatAugust 1, 2014
- Care Labeling Rule - An FTC RoundtableMarch 28, 2014
- Remarks of Chair Lina M. Khan Regarding the White House Announcement of New Actions to Protect Consumers from Hidden Junk Fees ( )
- Bacardi USA (Havana Club Rum) ( )
- Zscaler, Inc. ( )
- Dissenting Statement of Commissioner Wilson Regarding the Advanced Notice of Proposed Rulemaking on Fake and Deceptive Reviews and Endorsements ( )
- Statement of Chair Lina M. Khan Regarding the Advanced Notice of Proposed Rulemaking on Unfair or Deceptive Reviews and Endorsements ( )
- Remarks of Chair Lina M. Khan As Prepared for Delivery Protecting Kids from Stealth Advertising in Digital Media ( )
- Prepared Statement of Commissioner Alvaro M. Bedoya at the National Advertising Division Annual Conference ( )
- Statement of Commissioner Rebecca Kelly Slaughter Regarding Bureau of Consumer Protection Staff Report: “Bringing Dark Patterns to Light” ( )
- Statement of Commissioners Noah Joshua Phillips and Christine S. Wilson in the Matter of ALG-Health ( )
- Protecting Military Servicemembers and Veterans from Financial Scams and Fraud: Prepared Statement of the Federal Trade Commission Before the House Subcommittee on National Security ( )
- Statement of Chair Lina M. Khan Joined by Commissioner Rebecca Kelly Slaughter In the Matter of Harley-Davidson Motor Company Group and MWE Investments Inc. ( )
- Dissenting Statement of Commissioner Christine S. Wilson Regarding the Motor Vehicle Dealers Trade Regulation Rule ( )
- Statement of Chair Lina M. Khan, Commissioner Rebecca Kelly Slaughter, and Commissioner Alvaro M. Bedoya in the Matter of Resident Home LLC ( )
- Dissenting Statement of Commissioner Noah Joshua Phillips and Commissioner Christine S. Wilson in the Matter of Resident Home LLC ( )
- Remarks by Commissioner Christine S. Wilson on the Policy Statement on Education Technology and the Children's Online Privacy Protection Act and the Request for Public Comment on the Amendments to the Endorsement Guides ( )
- Statement of Chair Lina M. Khan Regarding the Endorsement Guides Review ( )
- Statement by Commissioner Rebecca Kelly Slaughter Regarding the Request for Public Comments on the Amendments to the Endorsement Guides ( )
- Statement of Commissioner Alvaro Martin Bedoya Regarding the Request for Public Comment on the Amendments to the Endorsement Guides ( )
- Statement of Chair Lina M. Khan in the Matter of R360 Network LLC ( )
- Remarks of Commissioner Christine S. Wilson Concerning Telemarketing Sales Rule NRPM and ANPRM ( )
- Opinion 14-1 ( )
- General Motors Company ( )
- Opinion 10-1 ( )
- Opinion 10-2 ( )
- Opinion 09-2 ( )
- Opinion 09-1 ( )
- Opinion 09-1 ( )
- Opinion 08-1 ( )
- Opinion 08-1 ( )
- Letter Responding To Complaint From Campaign for a Commercial-Free Childhood Concerning the Advertising and Promotion of PG-13-Rated Movies To Children ( )
- Letter Responding To Complaint From Computer & Communications Industry Association Regarding Alleged Misrepresentations of Consumer Fair Use and Related Rights by Certain ( )
- Opinion 07-1 ( )
- Sony Electronic's Proposal to Resell As “New” Returned Consumer Electronics Products ( )
- Letter To Commercial Alert Concluding -- With Respect To A Type of Amplified Word of Mouth Marketing -- That The Staff Will Determine On A Case-By-Case Basis Whether Law ( )
- Opinion 06-2 ( )
- Opinion 06-1 ( )
- Letter to Council for Responsible Nutrition Regarding ConsumerLab.com, LLC and its Product Review and Voluntary Certification Programs for Testing Dietary Supplements and Similar ( )
- Letter to the DMA Regarding Email Messages Containing Content From Multiple Advertisers When One of the Advertisers Has the Recipient's Affirmative Consent ( )
- Letter To Commercial Alert Applying Commission Policy To Determine On A Case-By-Case Basis Whether Particular Advertising Formats Such As Product Placements Are Deceptive ( )
- Opinion 04-2 ( )
- Protecting Older Consumers 2022-2023: A Report of the Federal Trade Commission ( )
- Protecting Kids from Stealth Advertising in Digital Media: A FTC Staff Perspective ( )
- Protecting Older Consumers 2021-2022: A Report of the Federal Trade Commission ( )
- National Do Not Call Registry Data Book for Fiscal Year 2021 ( )
- Protecting Consumers During the COVID-19 Pandemic: A Year in Review ( )
- Order to File Special Report Regarding Physician Group and Healthcare Facility Mergers ( )
- National Do Not Call Registry Data Book for Fiscal Year 2020 ( )
- Staff Perspective Paper on Loot Box Workshop ( )
- Made in the USA: An FTC Workshop ( )
- "That's the Ticket" Workshop: Staff Perspective ( )
- A Brief Primer on the Economics of Targeted Advertising ( )
- Biennial Report to Congress Under the Do Not Call Registry Fee Extension Act of 2007: The Operation of the National Do Not Call Registry During Fiscal Year 2018 and Fiscal Year 2019 ( )
- Federal Trade Commission Cigarette Report for 2018 and Smokeless Tobacco Report for 2018 ( )
- Rotational Health Warnings for Cigarettes (October 2019 - December 2019) ( )
- Protecting Older Consumers 2018-2019: A Report of the Federal Trade Commission ( )
- National Do Not Call Registry Data Book for Fiscal Year 2019 ( )
- Rotational Health Warnings for Cigarettes (July 2019 - September 2019) ( )
- Federal Trade Commission Cigarette Report for 2017 and Federal Trade Commission Smokeless Tobacco Report for 2017 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2018 ( )
- Economics at the FTC: Non-Price Merger Effects and Deceptive Automobile Ads ( )
- BCP Staff Comment to U.S. Department of Education Concerning Proposed Regulations Protecting Postsecondary Students ( )
- FTC Staff Comment Before the Federal Communications Commission Regarding Advanced Methods to Target and Eliminate Unlawful Robocalls ( )
- FTC Comment Before the Federal Communications Commission Regarding Liability for Telemarketing Calls Under the Telephone Consumer Protection Act (TCPA), CG Docket No. 11-50 ( )
- FTC Comment Before the Federal Communications Commission In the Matter of Empowering Parents and Protecting Children in an Evolving Media Landscape (MB Docket No. 09-194) ( )
- Possible Anticompetitive Barriers to E-Commerce: Contact Lenses: A Report from the Staff of the FTC ( )
- What Third Party Sellers Need to Know About the INFORM Consumers Act ( )
- CAN-SPAM Act: A Compliance Guide for Business ( )
- Las Estafas y Su Pequeño Negocio: Una Guía Para los Negocios ( )
- Scams and Your Small Business: A Guide for Business ( )
- FTC's Endorsement Guides: What People Are Asking ( )
- Informing Businesses about the INFORM Consumers Act ( )
- Complying with the Eyeglass Rule ( )
- Health Products Compliance Guidance ( )
- Mobile Health App Interactive Tool ( )
- Mobile Health App Developers: FTC Best Practices ( )
- Featuring Online Customer Reviews: A Guide for Platforms ( )
- Soliciting and Paying for Online Reviews: A Guide for Marketers ( )
- FAQs: Complying with the Contact Lens Rule ( )
- The Contact Lens Rule: A Guide for Prescribers and Sellers ( )
- Divulgaciones 101 para influenciadores de los medios sociales ( )
- Disclosures 101 for Social Media Influencers ( )
- Applying FTC Consumer Protection Standards in the Sale of Outdoor Plants ( )
- Online Charitable Giving Portals ( )
- Portales de donaciones caritativas en línea ( )
- Business Guidance Concerning Multi-Level Marketing ( )
- Protecting Military Servicemembers and Veterans from Financial Scams and Fraud: Prepared Statement of the Federal Trade Commission Before the House Subcommittee on National Security ( )
- Stopping COVID-19 Fraud and Price Gouging ( )
- Prepared Statement of the Federal Trade Commission: Curbing COVID Cons: Warning Consumers about Pandemic Frauds, Scams, and Swindles ( )
- Prepared Statement of the Federal Trade Commission: The Urgent Need to Fix Section 13(b) of the FTC Act ( )
- Opening Statement Of Acting Chairwoman Rebecca Kelly Slaughter before the United States House Committee on Energy and Commerce Subcommittee on Consumer Protection and Commerce: The Urgent Need To Fix Section 13(B) Of The FTC Act ( )
- Prepared Statement of Commissioner Christine S. Wilson: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Noah Joshua Phillips: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of the Federal Trade Commission: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Acting Chairwoman Rebecca Kelly Slaughter: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Rohit Chopra: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Oversight of the Federal Trade Commission ( )
- Statement of Commissioner Noah Joshua Phillips Regarding the Hearing on Oversight of the Federal Trade Commission ( )
- Prepared Statement of the Federal Trade Commission: “Abusive Robocalls and How We Can Stop Them,” Before the Committee on Commerce, Science and Transportation, United States Senate ( )
- Prepared Statement of the Federal Trade Commission: "Still Ringing Off the Hook: An Update on Efforts To Combat Robocalls," Before the Special Committee on Aging, United States Senate ( )
- Prepared Statement of the Federal Trade Commission on "Staying A Step Ahead: Fighting Back Against Scams Used To Defraud Americans” ( )
- Prepared Statement of the Federal Trade Commission On “Combatting Illegal Robocalls: Initiatives To End the Epidemic ( )
- Prepared Statement of the Federal Trade Commission On Emerging Threats in the Online Advertising Industry ( )
- Prepared Statement of the Federal Trade Commission Entitled “Stopping Fraudulent Robocall Scams: Can More Be Done?” ( )
