In an eye exam, the bottom line is the toughest to see. But responsible eye care prescribers and contact lens sellers clearly understand another “bottom line”: They comply with the FTC’s Contact Lens Rule.
From the perspective of consumers, the whole purpose of prepaid debit cards – their reason for living, if you will – is to give consumers immediate access to their money. Those cards are an especially important financial lifeline for people who don’t have traditional bank accounts.
The FTC’s Used Car Rule has been the law of the land since 1985. It requires used car dealers to post a Buyers Guide on cars they offer for sale. The Guide gives customers important warranty and other information to help them make informed buying decisions. After asking for public comments, the FTC has made some changes to the Buyers Guide that every used car dealer needs to know about.
A participant on a reality dating show who doesn’t tell the truth? So what’s new. A participant on a reality dating show who is a defendant in an FTC action and doesn’t tell the truth in a sworn financial statement? That’s a different story.
Want something old and something new, all in one? Check out the FTC’s updated “Protecting Personal Information: A Guide for Business.” It’s the same principles that we’ve relied on for years, but with a new twist. You’ll find the latest tips about technologies that have emerged since we last published the guide.
Halloween is the perfect time to watch a scary movie, but for many consumers, real-life tricks like identity theft, false advertising, and unfair billing can turn every day into Fright Night. Imagine if spine-tingling Hollywood horror flicks reflected what really causes consumers to scream – and consider what your business can do to prevent a sequel.
Here are some truths about Grants.
Ulysses was the 18th president.
Cary was a suave star of the silver screen.
Former NBA great Horace wore the coolest goggles in the game.
A judge has today approved a landmark $10 billion settlement that will enable 500,000 consumers across the country to sell back their tainted diesel-powered cars to Volkswagen.
The $10 billion order secured by the FTC will make consumers whole by remedying the losses they suffered due to VW’s deceptive “Clean Diesel” ad campaign.
For most hard-working Americans, a car represents the most significant purchase after their family home.
You suspect that your business experienced a data breach. Maybe an employee lost a laptop, or a hacker got into your customer database, or information was inadvertently posted on your website. Whatever happened, you’re probably wondering what to do next.
Peer-to-peer payment systems and crowdfunding are emerging financial technologies that could render the “Sorry, I forgot my wallet” cliché obsolete. Those talked-about trends are up for discussion at the FTC’s second FinTech Forum, set for Wednesday, October 26, 2016.
“Thank you for being a friend” – to consumers, that is. We admit it. We’re prone to break out in song a little too enthusiastically, but the recipient of the FTC Criminal Liaison Unit’s Prosecuting Attorney’s Award merits a chorus of congratulations.
The phrase is only nine letters long, but for many consumers, it makes the difference between a product in the shopping basket and one left on the shelf. It’s “Made in USA” and the FTC just announced a settlement of its lawsuit against Chemence, Inc., for misleading Made in USA claims. If your company makes similar representations, is it time for a compliance check?
With only two weeks until Halloween, people are starting to think about their costumes. A pirate, a witch, a Jedi knight – or an enforcement official from the U.S. Department of Transportation? According to an FTC lawsuit, that’s the disguise a Florida-based operation used to take in more than $19 million from small businesses.
Do you ever hear from customers or employees who want you to know that they’ve been affected by identity theft? If so, you’ll probably start seeing them use the new FTC Identity Theft Report. It tells you that someone important to your business is a crime victim, has alerted law enforcement, and is working to resolve the financial and emotional disruption that identity theft causes.
They’re overhead, on consumers’ minds, and under consideration this afternoon at the latest installment of the FTC’s Fall Technology Series. The topic is drones and experts on drone technology are gathering at the FTC right now to talk over the implications for consumer privacy. The event, which is free and open to the public, takes flight at 1:00 ET at the FTC’s Constitution Center conference facility, 400 7th Street, S.W., in Washington.
It’s a digital spin on an old-school business: an online service that offers to pay “top dollar” for consumers’ used smartphones, laptops, or tablets. The technology may be trending, but according to the FTC and the State of Georgia, Nevada-based Laptop & Desktop Repair engaged in a classic 20th century bait-and-switch – and bilked consumers out of millions in the process.
As consumers age, they want to remain supple, as in limber, lithe, and flexible. Ads for the beverage Supple claimed the product would provide complete and long-lasting relief from joint pain and treat chronic pain caused by arthritis and fibromyalgia. But according to the FTC, the marketers of Supple were a little too flexible – with the facts, that is. The FTC’s lawsuit also challenges the independence of the doctor who endorsed the product.
The FTC’s lawsuit against AMG Services, Scott Tucker, and others challenged deceptive and unfair payday lending and debt collection practices that targeted cash-strapped consumers. The case has already resulted in an important ruling related to the scope of the FTC Act. But an order granting the FTC’s Motion for Summary Judgment includes a history-making provision: a $1.3 billion financial remedy – the largest ever in a litigated FTC case.
It’s a term you see on labels and in advertising, but what does it mean to consumers? The word is “organic,” and consumer interpretations of organic claims for non-agricultural products is the topic on the agenda at an October 20, 2016, roundtable sponsored by the FTC and the U.S. Department of Agriculture.