Coldplay sang “Fix You,” but if the group had been referring to their tech devices, cars, or other products in need of repair, their efforts could have consumer protection ramifications. A July 16, 2019, FTC event, Nixing the Fix: A Workshop on Repair Restrictions, will focus on the state of the repair marketplace. Are manufacturers making it difficult (or even impossible) for consumers or independent shops to make product repairs?
The FTC has been keeping a close watch on the Internet of Things since the Internet of Things became a thing to watch. That includes law enforcement actions against companies alleged to have sold vulnerable connected devices that put consumers’ sensitive information at risk. Affected devices could even become – in effect – zombies that do the bidding of malicious botnets that threaten the Internet.
Whether you’re taking the midnight train to Georgia, a quick trip on MARTA, or a drive around the Perimeter on your way to one of the many Peachtree Streets, meet us in Atlanta on Thursday, August 15, 2019, for Green Lights & Red Flags: FTC Rules of the Road for Business.
The first rule of credit repair is that no credit repair company can remove accurate and timely negative information from someone’s credit report. For credit repair companies that would claim otherwise, there’s CROA – the Credit Repair Organizations Act. It makes it illegal for credit repair companies to lie about what they can do to clear up a clouded credit report, or charge upfront fees before they do the job they promised to do.
The stars are aligning – the privacy and security stars, that is. The FTC’s fourth PrivacyCon convenes today, June 27, 2019. Experts from around the globe will discuss their latest research into privacy and data security, and the consumer protection implications of their findings. Minutes before FTC Chairman Simons convenes PrivacyCon at 9:15 ET this morning, visit the event page to watch the webcast live. Join the discussion on Twitter, using the hashtag #PrivacyCon19.
Hate illegal robocalls? You’re not alone. The FTC hates them, too, as do state Attorneys General and pretty much anyone with a phone. The FTC and state and federal partners teamed up today to announce Operation Call it Quits, the latest salvo in the ongoing fight against robocalls and other illegal telemarketing. We also have tips on how you can help hang up on what many people consider to be Consumer Protection Enemy #1.
Phileas Fogg was famous for going around the world in 80 days, but when it comes to global commerce, consumers can manage the same feat with just one click. Recent FTC actions touch on the international implications of consumer protection.
The state seal of Utah famously depicts a beehive, a symbol of industry and cooperation. Industry and cooperation also have been the hallmarks of the long-standing relationship between the FTC and the Utah Department of Commerce’s Division of Consumer Protection. That’s why we’re proud to announce that the Division is the latest recipient of the FTC Bureau of Consumer Protection Partner Award.
In just a few years, the FTC’s PrivacyCon has become an Information All-Star Game, complete with panels as high-flying or power-hitting as the Slam Dunk Contest or Home Run Derby. (OK. High-flying and power-hitting if you’re a researcher, academic, or advocate interested in data security and consumer privacy.) The FTC just announced the agenda for the fourth annual PrivacyCon on June 27, 2019. Consult your calendar and save the date.
The domino principle. The ripple effect. The butterfly phenomenon. Apply the analogy of your choice to describe what happens when one software developer’s allegedly lax security practices result in the breach of confidential customer information maintained by multiple businesses that use the software.
The FTC and FDA just sent warning letters to four sellers of e-liquids, the nicotine-laced liquid used in vaping. But even if you don’t have clients in that industry, keep reading. The letters have a lot to say about social media marketing and influencers, regardless of the products they pitch.
Humphrey Bogart said it in “The African Queen” and it was a catchphrase popularized by Jon Lovitz on “Saturday Night Live.” But to the FTC, That’s the Ticket is the name of a June 11, 2019, workshop to explore consumer protection issues related to online ticket sales – and the agenda is out now.
Moon Unit Zappa’s 1982 song “Valley Girl” popularized the phrase “gag me with a spoon.” We doubt the lyric “gag me with a form contract clause” would have been a hit, but it’s among the tactics expressly outlawed by the Consumer Review Fairness Act. As two proposed settlements demonstrate, the FTC thinks gag clauses and similar non-disparagement provisions that violate the CRFA are – to quote Ms. Zappa – grody to the max.
June 1st marks the start of hurricane season, but weather emergencies can happen anytime. The FTC encourages businesses to have a plan in place to safeguard your facilities, products, and data. And we’ve just introduced new resources aimed at helping you protect your workforce.
The term “FinTech” covers a lot of topics central to the FTC’s consumer protection mission – lending, payment systems, data security, privacy, and truth in advertising, to name just a few. So where can businesses go for resources on how established consumer protection standards apply in this emerging marketplace? FinTech-related materials have a new home in the Business Center: a dedicated FinTech page.
Racing to finish your comment about proposed changes to the Safeguards Rule by the impending deadline? You can take a breather because the FTC has extended the deadline by 60 days.
Their lines of work are as different as can be: an HVAC and electrical contractor, a flooring seller, and a company that takes people on horseback rides. But according to the FTC, they have one thing in common. They all violated the Consumer Review Fairness Act. Read on for details about the FTC’s first cases solely enforcing the CRFA, the form contract provisions the FTC says contravened the law, and tips for keeping your contracts CRFA-compliant.
It’s time to get up to speed and down to business. Strictly Business: An FTC Forum on Small Business Financing begins at 8:30 ET today, Wednesday, May 8th. Just in time for National Small Business Week, the half-day workshop will focus on the online marketplace for small business financing.
It’s National Small Business Week, a time when we celebrate the businesses that make our communities thrive. For the FTC, it’s an opportunity to let business owners know that when it comes to protecting your business from cyber threats, you’re not alone. The federal government has resources to help you address common cyber threats and create a culture of cybersecurity at your company. The materials at FTC.gov/Cybersecurity were introduced last year in cooperation with DHS, NIST, and the SBA.
Where do entrepreneurs go if they’re long on ideas, but short on capital? In their short history, crowdfunding platforms have often been the financial sparkplug that ignites the engine of innovation. But some campaigners promote zealously and deliver zilch. According to the FTC, a company raised over $800,000 in four crowdfunding campaigns for a high-tech backpack and other items, but used a large portion of the money on personal expenses.