Business Blog

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FTC goes used car shopping, “test drives” 2300 vehicles

So we went used car shopping recently – the FTC and 12 other law enforcement agencies. We visited 94 dealerships in 20 cities across the country. Yes, we saw some low-mileage cream puffs, but that’s not what we were in the market for. We wanted to see if dealerships were displaying the revised Buyers Guide required as of January 28, 2018. The results proved interesting.

Time for a ROSCA recap: FTC says “risk free trial” was risky – and not free

Like the three sides of a triangle, ROSCA – the Restore Online Shoppers’ Confidence Act – has three basic compliance requirements for online sellers who enroll consumers in continuity plans, often known as negative options. The law bans online negative options unless the seller: 1) clearly discloses all material terms of the deal before obtaining a consumer’s billing information; 2) gets the consumer’s express informed consent before making the charge; and 3) provides a simple mechanism for stopping recurring charges.

Military Consumer Month: Armed with knowledge

About 1.3 million Americans are active duty servicemembers. Another 800,000 are in the Reserves and nearly 20 million are military veterans. That means most companies are very likely to employ or do business with the military community. During Military Consumer Month, you can help the FTC and our partners empower military personnel and their families to avoid crooks. This year’s focus is on fighting imposter scams. That’s when con artists disguise their true identity and pretend to be someone you trust, to convince you to send money or personal information. The scam can take many forms.

Sounding the phantom debt collection alarm – again

The FTC has been issuing warnings to industry members for years to stay miles away from phantom debt collection – the practice of pressuring people to pay debts they don’t owe. Don’t collect phantom debts. Don’t traffic behind the scenes in questionable portfolios. And definitely don’t buy or sell portfolios known to be bogus.

Cryptocurrency webcast starts soon

The Cubs are in Los Angeles and the White Sox have the day off, but there’s still a lot happening in Chicago today. The FTC’s workshop Decrypting Cryptocurrency Scams is set to start at 1:00 PM Central Time at DePaul University. Speakers will explore how scammers are exploiting the interest in cryptocurrencies and what can be done to protect and  empower consumers. Can’t make it to the Loop Campus this afternoon?

FTC goes to court to unravel robocalling net

Do you have one of those massive white boards that takes up the entire wall of your conference room? You may need it to follow the machinations that multiple defendants allegedly engaged in so they could bombard consumers with robocalls by the billions. (Yes, that’s with a “b.”) The FTC has gone to court to put a stop to their illegal activities.

Operation Main Street targets scams against small business

Small business keeps America in business. But while you have your shoulder to the wheel and nose to the grindstone, it can be tough to keep an eye out for scammers. That’s why the FTC and law enforcement partners across the country have your back. Just one example is Operation Main Street: Stopping Small Business Scams, a coordinated initiative involving 24 civil and criminal actions against B2B fraudsters.

Decoding Mobile Money Code’s deceptive earnings claims and CAN-SPAM violations

When it came to Mobile Money Code’s “system,” money was mobile all right. It traveled in a one-way direction from consumers to the pockets of the principals behind the get-rich-quick venture. That’s what the FTC alleged in a lawsuit filed against an international network of defendants. The FTC says they used affiliate marketing to promise that people would earn “60k a month on 100% autopilot,” but the typical consumer never got off the runway.

Decrypting cryptocurrency scams: What’s on the agenda?

It’s unfortunate, but it happens. First came cryptocurrency. Then came the cryptocurrency crooks. In the emerging cryptocurrency marketplace, what needs to be done to protect consumers from scams, schemes, and swindles? That’s the topic of a half-day workshop on June 25, 2018, in Chicago, and the FTC just announced the agenda.

Online giving portals: What should you know?

A common phrase in the world of charities is that there are many ways to give. Making an online donation is one way, and using an “online giving portal” is becoming a popular option. Check out our new articles – one for consumers and one for businesses – that describe these portals and what to consider before using them.

Under COPPA, data deletion isn’t just a good idea. It’s the law.

Buckling up in the car is a precaution parents take to protect themselves and their children. When it comes to the Children’s Online Privacy Protection Act, navigating the rules of the COPPA Road helps protect your business and the kids who visit your website or use your online service. Most companies are familiar with COPPA’s mandate to get parental consent up front before collecting personal information from children under 13. But there’s another requirement farther down the COPPA Road that some businesses may not know about.

Western Union refund application deadline is May 31st

Chances are that people you know were duped by scammers and wired the money via Western Union between January 1, 2004 and January 19, 2017. This Thursday, May 31st, is the deadline for consumers to file claims to get money back from the FTC’s and the Department of Justice’s settlement with Western Union. Do your friends a favor and tell them about the deadline.

FTC says consumers struck out by deceptive business “coaching” pitches

Vision Solution Marketing and related defendants pitch services to prospective entrepreneurs and people looking to supplement their income. Among the defendants’ products is business “coaching” that sets people back as much as $13,995. But given the host of alleged misrepresentations cited in a lawsuit filed in federal court in Utah, the FTC says the defendants definitely aren’t playing on consumers’ team.

FTC challenges robocallers’ false threat that small businesses will be “removed” from Google

Imagine getting a prerecorded robocall claiming to be from a “data service provider for Google” giving you “final notice” that “If you do not act soon, Google will label your business as permanently closed.” Second only to a fire alarm going off, that constitutes an ASAP emergency for many small business owners. But those robocall warnings aren’t from Google.

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