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Business Blog

Asking for your insights into digital dark patterns

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Have you marked your calendar for April 29, 2021, to attend Bringing Dark Patterns to Light: An FTC Workshop ? The virtual event will examine digital “dark patterns,” potentially deceptive or unfair...
Business Blog

Fighting discrimination in the credit marketplace

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Equal access to credit based on non-discriminatory criteria is an essential component of economic opportunity and a fair marketplace. The Equal Credit Opportunity Act prohibits creditors from denying...
Business Blog

In hindsight: 2020

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This time last year, we all were adjusting to a new normal. As the pandemic took hold, the FTC kicked into high gear on COVID-19-related issues, while continuing its work on other fronts, too. The...
Business Blog

Bringing Dark Patterns to Light

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It’s like a scene from an Indiana Jones movie. Our hero enters a cave in search of treasure and every labyrinthine turn poses another unexpected hazard – trip-wired blades, runaway boulders, and...
Business Blog

Scammers, your ways are numbered

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How many reports did the Consumer Sentinel Network receive in 2020? What percentage of those related to fraud? And what was the most common scam that people reported? The answers: 4.7 million, 46%...
Business Blog

Identity Theft Awareness Week starts today

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Among the challenges that COVID-19 has brought, add a higher risk of identity theft to the mix. In the past year, we had about 1.4 million reports of identity theft, double the number from 2019...
Business Blog

Multi-party liability

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Today we are announcing another enforcement action seeking to hold companies responsible for consumer injury caused by others or in which they directly participated in the misconduct. In this action...
Business Blog

Business owners: Latest COVID scam is directed at you

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Fraudsters have concocted a new COVID-related scam and this time they have businesses in their sights. According to reports, business owners are getting emails that appear to be about government...
Business Blog

New toolkit for retailers to help stop gift card scams

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In many ways, gift cards ushered in a win-win era. Better gift-giving (and getting) for consumers and increased sales for retailers. But leave it to scammers to try to mess up a good thing. According...
Business Blog

One thing marketers of CBD products need to know right now

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“It’s the Wild West out there!” How often have you heard that statement made about health claims for products containing CBD? But here’s the thing: It’s not the Wild West. In fact, health-related...
Business Blog

12 Days of Consumer Protection

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If you haven’t been following The 12 Days of Consumer Protection on the FTC’s Consumer Blog, you’re in for a treat. The puns are terrific, the visuals are sharable on social media, and the holiday...
Business Blog

Setting the debt parking brake

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What are the biggest risks of parking? A dinged door? A bruised bumper? For consumers victimized by the pernicious practice of debt parking, the impact on their financial health can be devastating...
Business Blog

FTC says banking app Beam made unbalanced claims

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A mobile banking app that promises consumers 24/7 access to their money and a high rate of interest? Sounds like a perfect 10. But according to a lawsuit filed by the FTC , San Francisco-based Beam...
Business Blog

Fake government affiliation: A name game no one should play

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What’s in a name? According to an FTC lawsuit filed in April, if you’re an outfit that uses the name “SBA Loan Program” – and you falsely claim to be an approved lender for the Small Business...
Business Blog

National Small Business Week: Resilient and resolute

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It’s National Small Business Week, a time set aside annually to salute American’s 30 million small businesses – companies that employ almost half of the country’s private sector workforce. The special...