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Every year, millions of consumers tell us – and our partners – about the frauds they spotted. In 2018, we heard from 3 million people and learned a lot from the reports entered into our Consumer Sentinel database. Here are some notable facts from the Consumer Sentinel Network’s 2018 Data Book – including that a new category of scams has earned the unenviable right to chant "We’re #1."

  • We collected more than 1.4 million fraud reports, and people said they lost money to the fraud in 25% of those reports. People reported losing $1.48 billion (with a “b” ) to fraud last year – an increase of 38% over 2017.
  • The top reports in 2018 were: imposter scams, debt collection, and identity theft.
  • Younger people reported losing money to fraud more often than older people. Let that sink in. It’s what the data have been telling us for a while, but it’s hard for people to grasp. Last year, of those people who reported fraud and their age, 43% of people in their 20s reported a loss to that fraud, while only 15% of people in their 70s did.
  • When people in their 70s did lose money, the amount tended to be higher: their median loss was $751, compared to $400 for people in their 20s.
  • Scammers like to get money by wire transfer – for a total of $423 million last year. That was the most of any payment method reported, but we also saw a surge of payments with gift and reload cards – a 95% increase in dollars paid to scammers last year.
  • Tax-related identity theft was down last year (by 38%), but credit card fraud on new accounts was up 24%. In fact, misusing someone’s information to open a new credit card account was reported more often than other forms of identity theft in 2018.
  • The top 3 states for fraud and other reports (per 100K population) are Florida, Georgia and Nevada. The top 3 states for identity theft reports (also per 100K) are Georgia, Nevada and California.

The Consumer Sentinel Network’s online database is available to more than 2,500 users in civil and criminal law enforcement agencies across the country and around the world. Agencies use the reports to research cases, identify victims, and track possible targets. Although non-governmental organizations may contribute data, only law enforcers can access the database.

Check out what happened in your state. In fact, you can slice and dice the numbers yourself. And comment below if you find something interesting. Meanwhile, consumers should keep reporting to the FTC at ftc.gov/complaint. We use those reports to investigate and bring cases – and so do our thousands of law enforcement partners.

5 Comments


It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission’s (FTC) public records system, and user names also are part of the FTC’s computer user records system. We may routinely use these records as described in the FTC’s Privacy Act system notices. For more information on how the FTC handles information that we collect, please read our privacy policy.

The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

  • We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
  • We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups.
  • We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity.
  • We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to ReportFraud.ftc.gov.

We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.

Ms Mariette
February 28, 2019
Yessss! There is an epidemic of so-called job/employment recruiters scamming us for personal information saying that they represent a reputabe employment agency and their client wants out social security numbers, residence, full name and other confidential data to submit our resumes...I dont believe these guys from India ar legit at all...and they always use a generic Google phone numbers and no traceable office address when they contact us! They must be stopped immediately!!!!!
Emily OMalley
March 04, 2019
I keep getting phone calls saying they are with the federal government and if I don't return there call they will be filing paperwork in federal court against me. I called the number that was given to me and got a REAL federal employee telling me of this scam and to report it to you. This is the 2nd time they've called and tried to bully me!
Pmckown48
October 22, 2019
No Way RTS or REFUSE Packages NOT ORDERED Deliveries blocked small apt size mailbox Deliveries Left Outside Last mile trip Local Post Office. has contract with all Delivery Companies. TO FORCE DELIVERIES NEVER ORDERED IN MAILBOX BLOCKING LETTER MAIL
Guest
December 14, 2019
There are scammers who pose as SOCIAL SECURITY ADMINISTRATORS and ask senior citizens to transfer money in scammers account

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