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Business Blog

Call-culations

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We tell businesses it’s wise to disclose prices clearly. So it’s only right that we follow our own advice. Before calling consumers, telemarketers must “scrub” their lists against the National Do Not...
Business Blog

The gift of data – and a few words about gift cards

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When people take a moment to report fraud, identity theft, or questionable business practices to the FTC, they’re giving consumers everywhere a “gift” of sorts. We use those reports – we get millions...
Business Blog

Camouflaged commerce: What was going on at army.com?

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Where do people go when considering careers in the military? Online, of course. Based on the search terms they selected, they often found themselves on sites like army.com, armyenlist.com, and similar...
Business Blog

FTC goes to court to unravel robocalling net

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Do you have one of those massive white boards that takes up the entire wall of your conference room? You may need it to follow the machinations that multiple defendants allegedly engaged in so they...
Business Blog

Operation Main Street targets scams against small business

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Small business keeps America in business. But while you have your shoulder to the wheel and nose to the grindstone, it can be tough to keep an eye out for scammers. That’s why the FTC and law...
Business Blog

Decision bolsters FTC position on soundboard tech

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On April 27, 2018, the United States Court of Appeals for the D.C. Circuit dismissed a challenge to a November 2016 FTC staff letter addressing certain prerecorded calls or “robocalls” using...
Business Blog

Talent search firm not ready for its COPPA close-up

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Movie legend has it that screen siren Lana Turner was discovered as a teen at Schwab’s Drugstore. The millions of people who signed up for online talent search network Explore Talent were also looking...
Business Blog

So You Received a CID: FAQs for Small Businesses

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So you’ve received a Civil Investigative Demand (CID) from the Federal Trade Commission related to a consumer protection matter. Now what? We appreciate that it can be daunting for any company –...
Business Blog

Telemarketing Sales Rule requires clarity on charity

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Some people say charity begins at home. But for telemarketers, truthful information about charity begins on the phone. That’s the message of an FTC settlement with InfoCision , an Ohio-based for...