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For consumers who took out loans with online payday lender AMG, the company’s illegal tactics left many of them saying OMG. But finally there’s good news for AMG customers arriving in the form of $505 million in refund checks just mailed to people who borrowed money between January 2008 through January 2013. That’s the largest amount ever sent in a refund program run by the FTC. At the same time, we have two messages for companies: a law enforcement warning to those who engage in similar shady tactics and a favor to ask of reputable members of the business community.

When consumers turned to AMG for online payday loans, they agreed to pay the company a one-time finance fee, but an emboldened AMG helped themselves to more – and more and more. Add up AMG’s hidden fees and unauthorized withdrawals and people ended up paying far more for the loans that the agreed-upon amount. For example, a consumer who took out a $300 loan agreed to pay back $390. But by the time AMG finished fleecing the account, the consumer actually had to pay $975. And remember: These were folks already struggling to make ends meet.

The FTC sued AMG and Scott A. Tucker for a long list of law violations. In 2016 a United States District Judge ruled that the defendants had engaged in a host of illegal practices. Then in 2017, a federal jury in New York convicted Tucker and his attorney Timothy Muir for crimes related to the lending scheme. Tucker was sentenced to more than 16 years in prison.

Although portions of the cases remain on appeal, the FTC and the Department of Justice have already obtained $505 million in settlements as a result of those law enforcement actions and related ones. And the FTC is sending that money right back where it belongs: to the more than one million consumers who were injured by AMG’s illegal actions.

Checks will be sent to consumers who took out loans between January 2008 and January 2013 from these AMG-related companies: 500FastCash, Advantage Cash Services, Ameriloan, OneClickCash, Star Cash Processing, UnitedCashLoans, and USFastCash. There is no application process and those consumers don’t have to do anything to get money back. The FTC and a refund administrator have used AMG’s business records to identify eligible consumers and calculate their refunds.

Consumers should cash their checks within 60 days. If they have questions – or if they borrowed from those lenders before January 2008 – they can call 1-866-730-8147. The FTC’s AMG refund page has more information.

In addition, the FTC has a law enforcement warning for companies contemplating similar tactics. It’s always bad business to engage in deceptive and unfair practices. But law enforcement agencies are particularly troubled when companies kick cash-strapped consumers when they’re down. And depending on the facts, questionable business practices can subject companies, individual corporate officers, and their attorneys to criminal prosecution.

Now for that favor we’re asking of business executives. HR professionals report that employees’ financial worries can affect their job performance. With more than a million checks going out to people who got payday loans from AMG, chances are you have an employee or two struggling to make ends meet. The FTC has free resources for consumers trying to get out of debt. An article on the break room bulletin board or information available through your HR team may be the first step toward helping them get their financial houses back in order.
 

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.

Benjamin
October 02, 2018
Thanks for doing this ,to protect those who have been taken advantage of.
Cookieleahcc
October 02, 2018
Has anyone had any problems cashing the check? Small or large amount. Thanks
Jmroses
October 02, 2018
Thank you! I had loans from several of those listed back when I had lost my job. Nice to see the good guys win for a change. Good job!
Tasha
October 02, 2018
Thank you!!!
Suzie
October 02, 2018
I was and still surprised. Thank you so much. Needed to help my brother get his car back and was trying to figure out how much I could him. This surprised check will go directly to him. THANKS SO MUCH
ST
October 02, 2018
Thank you! God bless you!!
Brenda Veneskey
October 02, 2018
Just wanted to say thank you and a job well done!
Camisha Fogle
October 02, 2018
I was surprise to see a check for $910. I read about this scheme several years ago and was told to close both accounts, which I did. I wasn't expecting anything. This was a big surprise! Thank you FTC for putting consumers first.
Triese
October 02, 2018
Thank you FTC for looking out for us. I'm sure a lot of people appreciate the federal government now. I was using those loans to help me make ends meet as a single mother and going to college. I just got paid last week and already broke. These checks came in handy. Are there more!
FTC Staff
October 03, 2018

In reply to by Triese

The letter you got from the FTC said your check is a partial refund. “Partial refund” means that the amount of your check is less than the total amount you paid to AMG Services, Inc. when it illegally charged you undisclosed and inflated fees.  The FTC has sent out all the money that is available.

Carole Dearmon
October 02, 2018
My sister and I both received refund checks. We thank you for you hard work which resulted in benefits to the little people.
Sunny
October 02, 2018
Is there a 2nd disbursement? My letter said it was a partial payment. Does that mean there is a second part?
FTC Staff
October 03, 2018

In reply to by Sunny

The letter you got from the FTC said your check is a partial refund. “Partial refund” means that the amount of your check is less than the total amount you paid to AMG Services, Inc. when it illegally charged you undisclosed and inflated fees.  The FTC has sent out all the money that is available.

Anntte
October 02, 2018
Thanks FTC And God for check on time!!
Amy
October 02, 2018
Completely surprised by all means. Thank you FTC and DOJ for going to bat against these crooks for hard working people!
jaydeanakse
October 02, 2018
thank you very much for the check.i can really use it.
shelia bullock
October 02, 2018
I WAS VERY SURPRISE TO RECEIVE THAT REFUND CHECK ON OCT, 1, 2018. THANK YOU FTC FOR YOUR HELP . THAT CHECK CAME AT THE RIGHT TIME
patty
October 02, 2018
Thanks
Guest
October 03, 2018
Thank you so much!
A. B.
October 03, 2018
Thank you to everyone who fought for this. I am grateful to God that you pursued this to the end. I lost bank privileges and now owe Bank of America over $3000 in fees due to that loan. I thought this was a scam, but Glory be to God, it was exactly what I needed this week. Bless you ALL!
Carol
October 03, 2018
I received a letter and check in the mail from the FTC on 10/1/2018 and was shocked. Initially, I believed it was a it was a scam. After being taken advantage of many times, I was reluctant to deposit it. However, after reading about the case and that it was real. I thanked God for the Blessing and looking out for me. I want to thank everyone who works at the FTC for the work that you do. It's hard to humble yourself and take out a pay-day loan in the first place. No one expects to be scammed. More importantly, most people don't know who to turn to for help or how to fight back. Thank you for speaking up for those who feel powerless and voiceless.
Brenda
October 03, 2018
Bravo.....way to go!!!!!
L.Perry
October 03, 2018
I almost threw this in the trash, I thought it was JUNK mail and still was going to until I decided to google it and to my surprise it's legit!!! Thank you FTC, this was truly and unexpected financial blessing!
Jenny M.
October 05, 2018

In reply to by L.Perry

I nearly threw mine away too! I was not even aware of the case or my involvement. Thank you FTC.
Reba
October 03, 2018
Thank you so much! This came at a good time!
B. Ann
October 03, 2018
If you obtained a new loan from one of these companies (this year) named in the law suit, do you still need to pay them off the loan?
kenya
October 03, 2018
Thank you
ladybug
October 03, 2018
How long will it take to distribute these checks, Do they send out several thousand a day? I know people who dealt with these companies and were ripped off terribly. One person I know had to close their account and lost thousands of dollars from her bank. Another person husband lost his job because he had to work 3 jobs to make ends meet just to pay back one of the loans. So the reason why I ask is that neither of them is on the list to receive a check. They said they called and the lady told them their name is not in the database
Pam
October 03, 2018
Are these checks legit?
FTC Staff
October 03, 2018

In reply to by Pam

Did you get a check from the FTC? Checks from the FTC are legitimate. When you get a check from the Federal Trade Commission, it comes with a letter that explains why you got the check and gives details about the case. You and your bank can go to www.FTC.gov/AMG for details about the refund. You can call the company that the FTC hired to manage the refund process at 1-866-730-8147. If you get a check, you should cash or deposit it within 60 days.

Stephanie H.
October 03, 2018
Great job!! What a wonderful and much needed surprise.
Bri
October 03, 2018
At first I wasn't going to even open the letter, but I did and was shocked, I decided to do some research online, looks legit to me, it came at the right time and very unexpected, thank you FTC for your hard work!
Guest
October 03, 2018
Received a check I did call the us bank and the ftc everything is legiment. Thank YOU
Very Grateful …
October 03, 2018
Thank you so much!!! This year has been one of the most challenging years in my life...I lost four loved ones who passed away months apart and it just felt like a year of endless loss and pain. However, many good blessings also took place which made it easier to navigate those dark times and this I feel is one of them, because of it's timing. The checks expires on my birthday and I'm taking that as a good sign from the universe. So thank you sooooo much for all your hard work and due diligence!! You give me more hope in that good things will continue to happen even in the worst of times! Unceasing blessings to you all!!!
RockGirl
October 03, 2018
Received a check in the mail the other day. I've been researching to make sure that this is in fact a check and not a scam. I tried calling the # that is on the letter and the recording is very choppy and cuts in a out. The check feels fake and there is also no watermark on the back of the document as stated. I am hesitant on depositing this check. There are so many scams
FTC Staff
October 03, 2018

In reply to by RockGirl

Did you get a check from the FTC? Checks from the FTC are legitimate. When you get a check from the Federal Trade Commission, it comes with a letter that explains why you got the check and gives details about the case. You and your bank can go to www.FTC.gov/AMG for details about the refund. You can call the company that the FTC hired to manage the refund process at 1-866-730-8147. If you get a check, you should cash or deposit it within 60 days.

Lauren
October 03, 2018

In reply to by RockGirl

Call usbank and look at the check on the back place at an angle to see the watermark.
trh
October 03, 2018

In reply to by RockGirl

i received the same thing and couldn't cash it because the check cashing place couldn't verify it. If this isn't a scam inform me on the next step to take.
FTC Staff
October 03, 2018

In reply to by trh

If you have trouble cashing or depositing the check, please call the company the FTC hired to manage the refund process. That is Rust Consulting, at 1-866-730-8147. Rust Consulting will tell you how to verify that the check is legitimate.

Deana D
October 03, 2018
The letter you got from the FTC said your check is a partial refund. “Partial refund” means that the amount of your check is less than the total amount given , how will I know if I get another one ?
FTC Staff
October 03, 2018

In reply to by Deana D

The letter you got from the FTC said your check is a partial refund. “Partial refund” in this case means that the amount of your check is less than the total amount you paid to AMG Services, Inc. when it illegally charged you undisclosed and inflated fees. The FTC has sent out all the money that is available.

Debbie
October 03, 2018
I had several loans from Ameriloan and 500cash. I had to closed my bank account because these companies were taking funds from my account. I only received one check from FTC--check was $44.26. Will i receive more or is there anyway to check to see if I will received another check (some people said they received two)?
FTC Staff
October 03, 2018

In reply to by Debbie

The letter you got from the FTC said your check is a partial refund. “Partial refund” in this case means that the amount of your check is less than the total amount you paid to AMG Services, Inc. when it illegally charged you undisclosed and inflated fees. The FTC has sent out all the money that is available.

Tiffany
October 05, 2018

In reply to by Debbie

It doesn’t seem fair, I used one loan to pay another one and did this constantly for years and I only got 36.00. My mom only used them once and got 500.00. I don’t understand why the difference in the amounts.
TIFFANY BURR
October 03, 2018
How would one know if they were eligible for this?
Michele
October 03, 2018
Thank You For Looking Out For The Consumer !! This Check Came At A Much Needed Time !!
Grateful
October 03, 2018
Thank you!
justice finally
October 03, 2018
I got my check and it has cleared. One click cash is still bothering me and calling all the time, and sending emails. I finally blocked them after they left voicemails. remember people the debt is forgiven as well. Not just refund checks.
Dianna J.
October 03, 2018
Thank you for all you do to protect everyone. Keep up the great work, I am so happy for the check as it came at a time when money is tight.

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