Robocalls

Robocalls and the Do Not Call Registry

In recent years, some telemarketers have used technology to bombard consumers with hundreds of millions of prerecorded calls that are often unwanted and frequently deceptive. On September 1, 2009, new FTC rules went into effect prohibiting most prerecorded telemarketing calls, commonly known as robocalls, unless the telemarketer has the consumer’s prior written authorization to transmit such calls.

Business Education
Consumer Education
Video
This video, produced by the General Services Administration, describes the FTC Robocall Challenge and introduces one of the winners.
Kati Daffan, attorney at the Federal Trade Commission, explains about the recent dramatic increase in illegal telemarketing robocalls...
Kati Daffan, attorney at the Federal Trade Commission, explains what a robocall is, when they are illegal, and gives consumers tips on...