For grieving consumers who have to make funeral or cremation arrangements for loved ones in other parts of the country, the internet can ease the burden of long-distance logistics – but not if...

Prenotification plans, continuity programs, automatic renewals, free-to-pay conversions. They’re all variations on the negative option theme. Under the right circumstances, those marketing methods can...

Spend time on social media and video streaming platforms and what will you find? Photos from friends’ vacations, aspirational kale salads, the latest dance fads – and ads for bogus health products...

The FTC is considering proposed changes to the Eyeglass Rule and has announced a May 18, 2023, public workshop , A Clear Look at the Eyeglass Rule . I f you have clients in the industry – or if you’re...

You may have heard of simulation theory, the notion that nothing is real and we’re all part of a giant computer program. Let’s assume at least for the length of this blog post that this notion is...

Is there a community, family, or workplace that hasn’t been impacted by addiction? For people struggling with substance use disorders, including those devastated by the opioid epidemic, claims made by...

If small business is the engine that powers the American economy, business-to-business transactions are the gears that keep it running. But just as an error on a credit report can throw an unexpected...

Here’s an essential truth about essential oils: There is no sound science that demonstrates they can treat, prevent, or cure COVID-19. The FTC announced three settlements with distributors for Utah...

In the hierarchy of confidential data, health information ranks right up there. And in the hierarchy of health information, details about a person’s mental health may be among the most confidential...

The word “recyclable” shows up in a lot of environmental claims for consumer products, but what do people understand the term to mean? Does that perception reflect the current state of recycling...

Millions of people in the U.S. rent their home. Their landlord could be a small mom-and-pop property owner, a large property management company, a public housing agency, or some other kind of...

A creature is formed of clay. A puppet becomes a boy. A monster rises in a lab. A computer takes over a spaceship. And all manner of robots serve or control us. For generations we’ve told ourselves...

There are prime numbers, irrational numbers, and Fibonacci’s numbers – but from a consumer protection perspective, no number is quite as sobering as the dollar amount that people reported losing to...

In response to reports that some eye doctors may be violating the Contact Lens Rule , the FTC recently sent cease-and-desist letters to 24 prescribers’ offices reminding them of their legal...

It’s for sure you’ve seen ads like this online and in social media. They use a litany of iffy claims to advertise equally questionable products: “drop the pounds” diet pills, IQ-boosting brain...

The announcement of the launch of the FTC’s Office of Technology is an important next-step development in the agency’s commitment to protecting consumers in the digital marketplace. As we look forward...

Regardless of which of the many remakes of “Mutiny on the Bounty” you’ve seen, they all involve an illegal takeover. Challenging a practice called review hijacking, an FTC complaint against The...

“ Rah, rah-ah-ah-ah. Roma, roma-ma. Gaga, ooh-la-la. Want your bad romance.” This Valentine’s Day if you find yourself gaga over an online love, the Federal Trade Commission – yes, the FTC – has...

The company name may be GoodRx, but it’s unlikely that “good” is the adjective consumers would use to describe the way the company violated its privacy promises by disclosing their personal health...

Hard at work on your response to the FTC’s request for comments about the Green Guides? You can breathe easier because the public comment period has been extended to April 24, 2023 . In December, the...