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Holmes & Watson. Crockett & Tubbs. Cagney & Lacey. The annals of fiction are replete with dynamic law enforcement duos. But their make-believe exploits can’t compare with the real-life efforts of law enforcers who work cooperatively to protect America’s consumers. The Criminal Liaison Unit of the FTC’s Bureau of Consumer Protection just honored one of those indispensable partners – United States Postal Inspector/Team Leader Lisa D. Mayberry – with its biennial Consumer Shield Award.

Consumer Shield Award ceremonyName the multimillion dollar consumer fraud actions the FTC has filed in recent years and Inspector Mayberry, who is based in the Santa Ana-Los Angeles area, played a key role in many of them. In cases involving deceptively marketed mortgage relief services, unproven health claims, student loan scams, online chicanery, and more, Inspector Mayberry helped the FTC bring to justice numerous defendants who used fraudulent tactics to fleece consumers.

FTC staffers who have worked with Inspector Mayberry praise her unique set of skills. She’s generous with her time and expertise. She’s cool under pressure. And she has an uncanny knack for smoking out scammers – everything from identifying who’s hiding behind a mail drop to figuring out which address houses the clandestine telemarketing boiler room.

We’re proud of our cooperative relationship with the United States Postal Inspection Service, a partnership forged by centuries in service to America’s consumers. And we’re honored to recognize Inspector Mayberry’s contribution to what we have accomplished together. Congratulations, Lisa D. Mayberry, recipient of the FTC Criminal Liaison Unit’s Consumer Shield Award.


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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

  • We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
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November 15, 2019
Witnessing at what responsible citizens working in Government can accomplish when totally dedicated to fulfilling their call sends a rewarding message of hope to every American. CONGRATULATIONS on your achievements. I hope politicians can learn from you and devote their time in service to the community. God Bless you. Francisco Medrano franciscomsr
November 18, 2019
CONGRATULATIONS on your Rewards Giovanni Monte Cunha

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