Skip to main content

We tell businesses it’s wise to disclose prices clearly. So it’s only right that we follow our own advice.

Before calling consumers, telemarketers must “scrub” their lists against the National Do Not Call Registry to make sure they don’t call people who have registered their numbers. The first five area codes are free, but after that, businesses pay a fee. Certain groups are exempt from the fee – for example, some charitable organizations. We think that set-up makes sense. The cost to maintain the Registry should be borne primarily by the companies that use it, not by consumers – taxpayers – who choose to exercise their legal right to say no to those calls.

Under the Do-Not-Call Registry Extension Act of 2007, Congress mandated the formula for determining whether to increase the fees for accessing the Registry. We’ve crunched the numbers and based on the required calculation, the fees will increase slightly on October 1, 2019. Telemarketers will pay $65 for yearly access to Registry phone numbers in a single area code, a $2 increase. The maximum charge for any single business or group accessing all area codes nationwide will be $17,765, up from $17,406. The fee for accessing an additional area code for a half year will remain $32.

The FTC has resources for businesses to help them comply with the Telemarketing Sales Rule, including the Do Not Call Registry.

It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission’s (FTC) public records system, and user names also are part of the FTC’s computer user records system. We may routinely use these records as described in the FTC’s Privacy Act system notices. For more information on how the FTC handles information that we collect, please read our privacy policy.

The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

  • We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
  • We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups.
  • We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity.
  • We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to

We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.

Get Business Blog updates