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Gamers call them loot boxes – in-game rewards players can buy that contain a random assortment of virtual items. The loot may help players advance in an online game or allow them to customize their avatars. The rewards may be virtual, but they’ve become a very real revenue stream for game developers. Do loot boxes raise consumer protection concerns, especially for younger players? That’s the topic of an upcoming FTC workshop, Inside the Game: Unlocking the Consumer Issues Surrounding Loot Boxes.

Inside the Game will bring industry representatives, consumer advocates, academics, and others together to talk about the marketing of loot boxes and other in-game purchases, including a discussion of the potential behavioral impact on young consumers. Panelists will explore the in-game transaction landscape, the role of loot boxes in the digital marketplace, and the latest research on child and adolescent behavior in the context of video games and digital transactions. Also, how knowledgeable are consumers about the mechanics and marketing of in-game transactions?

The event is set for Wednesday, August 7, 2019, at the FTC’s Constitution Center conference facility, 400 7th Street, S.W., in Washington, DC. We look forward to seeing you there or you can watch the live webcast.

Two things we’re asking of you in the meantime:

  • Send us your feedback on possible agenda items and potential panelists. Email lootboxworkshop@ftc.gov by June 7, 2019.
  • You can file an online comment about the issues discussed at the workshop. We’ll keep the public record open until October 11, 2019.
     

It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission’s (FTC) public records system, and user names also are part of the FTC’s computer user records system. We may routinely use these records as described in the FTC’s Privacy Act system notices. For more information on how the FTC handles information that we collect, please read our privacy policy.

The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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Guest
April 03, 2020
Loot boxes are gambling. Proof: is what you got from your loot box randomizes? Yes? It’s gambling. I could put in $5 and get what I want. Instant winner Or put in $200,000,000 and still not get it. That’s gambling.

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