Jon Miller Steiger, Director
The East Central Region serves the residents of the following states:
Delaware, District of Columbia, Maryland, Michigan, Ohio, Pennsylvania, Virginia and West Virginia.
The FTC has developed resource guides to help consumers find the appropriate agencies to contact about consumer-related matters. These guides contain lists of nonprofit, state and local agencies for the states listed above.
The address is:
- East Central Region
Federal Trade Commission
1111 Superior Avenue, Suite 200
Cleveland OH 44114-2507
For Consumer Complaints contact the Consumer Response Center:
- By phone: toll free 877-FTC-HELP (382-4357); 9:00 am to 8:00 pm Eastern Time, Monday through Friday;
- By mail: Consumer Response Center, Federal Trade Commission, 600 Pennsylvania Ave, NW, Washington DC 20580; or through the Internet, using the online complaint form.