About the Region
Jon Miller Steiger, Director
Larissa Bungo, Assistant Director
The East Central Region fulfills the FTC’s consumer protection mission by bringing law enforcement actions to stop unfair, deceptive and fraudulent business practices; building state and local partnerships; and educating consumers and businesses about their rights and responsibilities.
Headquartered in Cleveland, this regional office serves the residents of Delaware, the District of Columbia, Maryland, Michigan, Ohio, Pennsylvania, Virginia, and West Virginia.
Notable Cases and Outreach
Have a consumer complaint? You can report it:
Consumer Response Center
Federal Trade Commission
600 Pennsylvania Ave., NW
Washington DC 20580