East Central Region

About the Region

Jon Miller Steiger, Director
Larissa Bungo, Assistant Director

The East Central Region fulfills the FTC’s consumer protection mission by bringing law enforcement actions to stop unfair, deceptive and fraudulent business practices; building state and local partnerships; and educating consumers and businesses about their rights and responsibilities.

Headquartered in Cleveland, this regional office serves the residents of Delaware, the District of Columbia, Maryland, Michigan, Ohio, Pennsylvania, Virginia, and West Virginia.

Notable Cases and Outreach

Take Action

Have a consumer complaint? You can report it:

computer iconOnline:
Complaint form
phone iconBy phone (toll free):
877-FTC-HELP (382-4357)
9 a.m. to 8 p.m. Eastern Time
Monday through Friday
e-mail iconBy Mail:
Consumer Response Center
Federal Trade Commission
600 Pennsylvania Ave., NW
Washington DC 20580