Western Region Los Angeles

The Western Region Los Angeles (WRLA) has obtained strong injunctive and monetary relief in a wide range of cases that impact consumers’ daily lives. For example, WRLA has brought cases related to credit repair, mobile cramming, tech support, debt negotiation, debt collection, credit repair, foreclosure relief, business opportunities, and education. In 2009, during the financial crisis, WRLA brought cases against foreclosure rescue operations, including National Foreclosure Relief and Dinamica Financiera, halting harm inflicted on consumers desperate to save their homes. In 2011, the WRLA initiated litigation against Rincon Management Services for allegedly deceiving and abusing Spanish- and English-speaking consumers by making bogus threats that consumers had been sued or could be arrested over debts they often did not owe, resulting in the surrender of $3.3 million in assets and a permanent ban from debt collection. The following year, WRLA filed suit against American Business Builders for allegedly falsely representing income that could be made with their business opportunities, resulting in bans on the future selling of business or work-at-home opportunities. In 2016, WRLA obtained a $100 million settlement against DeVry University to redress tens of thousands of students the FTC alleged were deceived about their likelihood of finding jobs in their field of study and the income level they could achieve upon graduation.

The Western Region Los Angeles (WRLA) engages in numerous outreach efforts to consumers throughout Southern California, including hosting a Military Common Ground Conference in 2017, arranging consumer education efforts at military bases throughout Southern California, and sponsoring both Immigration Fraud and Ethnic Media conferences in Los Angeles in 2015. WRLA also works closely with the vibrant community of state and local consumer protection law enforcement partners in Southern California.