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The operators of a student loan debt relief scheme are banned from providing debt relief services and have agreed to settle Federal Trade Commission charges that they collected illegal upfront fees and falsely promised to lower or even eliminate consumers’ loan payments or balances.

In its 2019 complaint the FTC alleged that Student Advocates Team and other defendants charged illegal upfront fees that they led consumers to believe went towards consumers’ student loans, and falsely promised that their services would permanently lower or even eliminate consumers’ loan payments or balances. The defendants also signed customers up for high-interest loans to pay the fees without making required disclosures.

The settlement resolves FTC litigation against the remaining defendants in the case: Student Advocates Team, LLC, Progress Advocates Group, LLC (also doing business as Student Advocates), Student Advocates Group, LLC, Assurance Solutions Services, LLC and individual defendant Bradley Jason Hunt and individual defendant Sean Quincy Lucero.  Equitable Acceptance Corporation settled the charges against it in September 2019.

The orders ban the settling defendants from providing debt relief services, prohibits them from violating the Telemarketing Sales Rule, and includes a monetary judgment against certain defendants of more than $24.5 million, which is partially suspended due to an inability to pay. The defendants will be required to pay $11,500, which will be used for consumer redress. The defendants are also prohibited from collecting any further payments from the consumers who purchased their debt relief services.

The Commission vote approving the stipulated final orders was 4-0. The FTC filed the proposed order in the U.S. District Court for the Central District of California.

The Federal Trade Commission works to promote competition and protect and educate consumers.  The FTC will never demand money, make threats, tell you to transfer money, or promise you a prize. Learn more about consumer topics at consumer.ftc.gov, or report fraud, scams, and bad business practices at ReportFraud.ftc.gov. Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts.

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Delilah Vinzon
Western Regional Office
John D. Jacobs
Western Regional Office