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Press Release

FTC Data Shows Record Surge in Online Shopping Complaints During Pandemic

Date

July 1, 2020

Newly released data show that since the beginning of the coronavirus pandemic, consumers have complained to the Federal Trade Commission in record numbers about problems related to online shopping...

Press Release

FTC Makes More State-Level Data Available About COVID-19 Related Complaints from Consumers

Date

June 11, 2020

The Federal Trade Commission is making more state-level information available to the public about the complaints it receives from consumers related to COVID-19, with reports about online shopping...

Press Release

Active Duty Servicemembers are More likely to Report Identity Theft than Other Adults, New FTC Data Shows

Date

May 21, 2020

Active duty servicemembers are 76 percent more likely than other adults to report that an identity thief misused existing accounts, such as a bank account or credit card, according to the Federal...

Press Release

FTC and ICPEN Launch New Online Tools for Sharing Data about International Scams

Date

April 15, 2020

The Federal Trade Commission announced the launch of two new interactive dashboards detailing consumer reports about international fraud and scams. One of the new interactive dashboards provides data...

Press Release

FTC Data Shows Jump in Coronavirus-related Complaints from Consumers

Date

March 31, 2020

Consumer complaints to the Federal Trade Commission related to the coronavirus (also known as COVID-19) have surged in recent weeks. Since the beginning of the year, the FTC has received more than 7...

Report

Staff Perspective Paper on FTC's Strictly Business Forum

Date

February 26, 2020

Text of the Staff Perspective Paper (153.9 KB)

Press Release

FTC Staff Perspective Recaps Small Business Financing Forum

Date

February 26, 2020

A new paper from the Federal Trade Commission’s Bureau of Consumer Protection provides a look at the information covered in the FTC’s “Strictly Business” forum on small business financing. The staff...

Press Release

New FTC Data Spotlight: Fake Check Scams Cause Big Losses, Especially for Consumers in Their Twenties

Date

February 10, 2020

A new update from the Federal Trade Commission shows that fake check scams led to reported individual median losses of nearly $2,000 – losses far higher than on any other of the top ten scams reported...

Press Release

New FTC Data Shows that the FTC Received Nearly 1.7 Million Fraud Reports, and FTC Lawsuits Returned $232 Million to Consumers in 2019

Date

January 23, 2020

New data released by the Federal Trade Commission shows that FTC actions led to more than $232 million in refunds to consumers across the country in 2019. A core part of the FTC’s mission is to return...

Report

Consumer Sentinel Network Data Book 2019

Date

January 23, 2020

The FTC takes in reports from consumers about problems they experience in the marketplace. The reports are stored in the Consumer Sentinel Network (Sentinel), a secure online database available only...

consumer_sentinel_network_data_book_2019.pdf (5.43 MB)

Press Release

FTC Report to Congress Details Fraud Reports from Older Consumers

Date

October 23, 2019

A new report from the Federal Trade Commission shows that adults aged 60 and older are less likely to report losing money to fraud than younger adults, but the amount of money they report losing is on...

Press Release

Millennials More likely to Report Losing Money to Fraud than Older Generations, New FTC Data Spotlight Reports

Date

October 1, 2019

Millennials are 25 percent more likely to report that they have lost money to fraud than consumers aged 40 and over, according to a new Federal Trade Commission analysis of consumer complaint data...

Press Release

FTC Data Spotlight Shows Steep Rise in Complaints about Social Security Scams, Overtaking IRS Scam Complaints

Date

April 12, 2019

It was just a few years ago that the Federal Trade Commission was flooded with complaints about scammers pretending to be from the IRS who called consumers and falsely told them they owed taxes. In...

Press Release

Imposter Scams Top Complaints Made to FTC in 2018

Date

February 28, 2019

For the first time, imposter scams topped the list of consumer complaints submitted in 2018 to the Federal Trade Commission’s nationwide Consumer Sentinel database , driven in part by a jump in...

Report

Consumer Sentinel Network Data Book 2018

Date

February 28, 2019

Consumer Sentinel Network Data Book 2018 (9 MB)

Report

Protecting Older Consumers: 2017-2018: A Report to Congress of the Federal Trade Commission

Date

October 18, 2018

Text of the Commission Report (2.75 MB)

Press Release

FTC Details Efforts to Protect Older Consumers in Report to Congress

Date

October 18, 2018

A new report released today by the Federal Trade Commission details the agency’s comprehensive efforts to protect older consumers from fraud, identity theft, and other problems in the marketplace. The...

Press Release

FTC-IRS Initiative Aims to Make it Easier for Consumers to Report Tax-Related Identity Theft

Date

April 3, 2018

The Federal Trade Commission and the Internal Revenue Service (IRS) are teaming up to make it easier for consumers to report tax-related identity theft and to receive assistance to help recover. The...

Press Release

FTC Releases Annual Summary of Complaints Reported by Consumers

Date

March 1, 2018

Note: A conference call for media with Tom Pahl, Acting Director of the FTC’s Bureau of Consumer Protection, was held on March 1, 2018 at 1 p.m. ET. FTC staff were available to take questions from the...

Report