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April 2015

Apr 7, 2015

Does your company participate in the U.S.-EU Safe Harbor Framework? It’s a voluntary international privacy program administered by the Department of Commerce that lets companies transfer data from the EU to the U.S. in compliance with EU law. Of course, data security and privacy are everyday...

Apr 3, 2015

Call me (call me) on the line.
Call me, call me any, anytime.

We were big Blondie fans, but if the lyrics of “Call Me” are any indication, they’re not the best source of information about complying with the Do Not Call and robocall provisions of the Telemarketing Sales Rule....

Apr 2, 2015

If you handle personnel matters for your company, Background Checks: What Employers Need to Know should be on your desk. The joint FTC-EEOC publication offers dos and don’ts for...

Apr 2, 2015

For companies that follow what’s going on at the FTC, a letter with the agency seal signed by “FTC Director Jessica Rich” might attract attention. But there’s one letter that claims to be from the FTC that we suggest you ignore.

That’s because the sender says you’ve won a sweepstakes and...

March 2015

Mar 26, 2015

What do mystery writers, magicians, and some small business scammers have in common? The art of misdirection. But when it comes to small business scammers, we’re on to their tricks. Today the FTC announced that, at its request, a...

Mar 26, 2015

When it comes to car advertising, truth should be standard equipment. That’s the message of Operation Ruse Control, a coast-to-coast and cross-border sweep by the FTC and state, federal, and international law enforcers aimed at driving out deception in automobile ads, adds-ons, financing, and...

Mar 25, 2015

Every company takes a different approach to how it collects, maintains, and shares consumers’ personal information. Companies that want to do right by their customers are careful to explain how they handle that data. That way, consumers will know how their data will be treated.

But what...

Mar 23, 2015

The FTC keeps its finger on the pulse of markets, channeling its resources to protect consumers from deceptive and unfair practices involving new technologies. A few years ago, we created the Mobile Technology Unit to help bring consumer protection into the mobile era. Staffers assist the Bureau...

Mar 20, 2015

Parents and educators have been thinking a lot lately about the interplay between schools and the FTC’s Children’s Online Privacy Protection Rule. So we’ve revised our...

Mar 19, 2015

If your company offers warranties, a proposed FTC settlement with BMW of North America’s MINI Division suggests that a compliance check-up could be warranted.

...

Mar 18, 2015

The desktop, laptop, tablet, smartphone and wireless wearable. Perhaps the only device we used yesterday that wasn’t connected to the internet was the crockpot. And it may know more than it’s telling.

The FTC first considered how businesses combine and exchange consumer information for...

Mar 12, 2015

“What’s so funny ‘bout peace, love, and understanding?” Elvis Costello asked that musical question back in the day. The Memorandum of Understanding between the FTC and CFPB...

Mar 9, 2015

If your company transfers consumer data from the European Union to the U.S., you’ll want to know about the U.S.-EU Safe Harbor Program, a voluntary international privacy framework that lets companies transfer data from the EU to the U.S. in a way that complies with EU law.

To participate...

Mar 6, 2015

If you watch as much TV as we do, you may have been tempted to reach for the phone to order the Snuggie, that blanket with sleeves for couch potatoes; Forever Comfy, the answer to rump-sprung chairs; or a host of other items sold by New York-based Allstar Marketing Group. And if one Magic Mesh,...

Mar 4, 2015

Before your business cruises its way to violating the Telemarketing Sales Rule (TSR), you’ll want to pay attention to the FTC’s latest case against telemarketers. The lesson: if the call includes a sales pitch, the TSR applies – no matter what other purpose the call may have.   

The FTC...

February 2015

Feb 27, 2015

Consumers often first go to online review sites when they are thinking about buying a product or hiring a service provider. As a result, most businesses are concerned about managing their online reputation. But a...

Feb 26, 2015

In the 1990s, the Buffalo Bills famously lost four Super Bowls in a row. Now the Buffalo, New York area has achieved another inglorious four-fer: Two cases announced today makes a total of four FTC suits in less than a year against Buffalo-based debt collectors accused of abusive tactics....

Feb 23, 2015

According to the National Cancer Institute, melanoma of the skin is the most deadly form of skin cancer. Many people want to keep an eye out for possible symptoms and take action fast, if necessary. So, could you make an app for that? Hmm, as “app”ealing as it sounds, hold the phone. In two...

Feb 20, 2015

Once you’re subject to an FTC order, if you do not comply with its provisions, there are consequences in addition to any you face for deceptive or misleading practices.  Violation of an order can pave the way for civil penalties. This week, the Commission filed a...

Feb 13, 2015

It was a new era for shoppers in the 1960s. Suburbs, malls and grocery stores boomed. Esso “put a tiger in your tank.” And unscrupulous marketers came up with some new tricks. It turns out that a “jumbo pound” weighed, you guessed it – one pound. Into the fray entered the...

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