Federal Court Finds Amazon Liable for Billing Parents for Children’s Unauthorized In-App Charges

Court Will Decide Amount of Monetary Relief Amazon Owes in Coming Months

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A federal judge has granted the Federal Trade Commission’s request for summary judgment in the agency’s lawsuit against Amazon, Inc., for billing consumers for unauthorized in-app charges incurred by children.

The judge’s order in the case finds that Amazon received many complaints from consumers about surprise in-app charges incurred by children, citing the fact that the company’s disclosures about the possibility of in-app charges within otherwise “free” apps were not sufficient to inform consumers about the charges.

“We are pleased the federal judge found Amazon liable for unfairly billing consumers for unauthorized in-app purchases by children,” said FTC Chairwoman Edith Ramirez. “We look forward to making a case for full refunds to consumers as a result of Amazon’s actions.”

The order calls for further representations from the FTC and Amazon regarding the precise amount of monetary relief Amazon owes consumers as a result of its unlawful practices. In addition, the order grants a partial summary judgment requested by Amazon regarding injunctive relief requested by the FTC in the case.

The FTC’s case against Amazon was first filed in July, 2014. The FTC reached settlements with Apple, Inc. and Google, Inc. related to unauthorized in-app charges incurred by children requiring the companies to fully refund consumers for such charges, resulting in refunds to consumers totaling over $50 million.

The Federal Trade Commission works to promote competition, and protect and educate consumers. You can learn more about consumer topics and file a consumer complaint online or by calling 1-877-FTC-HELP (382-4357). Like the FTC on Facebook, follow us on Twitter, read our blogs and subscribe to press releases for the latest FTC news and resources.

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FTC Midwest Region
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