Consumer Alerts

Today the stork dropped off a special surprise for 31 adoption intermediaries: letters from FTC staff warning them to play by the rules. These letters note that adoption intermediaries, or businesses

Think your MLM income disclosure statement is a model of clarity? Think again. Think your disclosure supports claims that participants can earn lots of extra money if they join? Think again (again)

Bitcoin ATMs (or BTMs) [1] have been popping up at convenience stores, gas stations, and other high-traffic areas for years. [2] For some, they’re a convenient way to buy or send crypto, but for

Imagine being in a hospital and suddenly feeling like you’re being watched—but not by hospital staff. According to a complaint filed by the Department of Justice upon notification and referral from

It’s a question some business executives ask themselves or their attorneys when considering whether to cross the line into illegal conduct: What are the ramifications of violating consumer protection

Recent law enforcement and regulatory developments demonstrate the FTC’s efforts to put the brakes on deceptive add-ons in the car buying process. How pervasive has the problem been at three Texas

Consumer protection enforcers have challenged bait-and-switch tactics for years. But a complaint filed by the FTC and the Arizona Attorney General against Tempe-based Coulter Motor Company and former

Today the FTC issued a new rule striking against the persistent problem of fake and false consumer reviews and testimonials. Consumers should be able to trust the authenticity of feedback they read

As with previously discussed security principles, many common types of software flaws can be preemptively addressed through systematic and known processes that prevent or minimize the likelihood of

Solar energy and other high efficiency home improvements can help reduce energy consumption and lower utility costs for homeowners. As going solar or using clean or renewable energy gets more popular

If you haven’t caught CarShield’s pervasive ad campaign for vehicle service contracts, you may be one of the few people who should spend more time watching TV. Ubiquity aside, what you really need to

July is designated as Military Consumer Month, but a $43.5 million proposed FTC settlement with a company called Career Step serves as a reminder that when it comes to protecting servicemembers and

The Federal Trade Commission routinely evaluates the privacy representations a company makes against their data handling practices. [1] When discrepancies arise between claim and reality, incorrect

For thousands of years, from ancient Mesopotamian markets to the modern-day yard sale, sellers have set their prices based, in part, on who was buying. In these transactions, prices can be targeted

Meet smiling social worker Ana Rojas. According to social media posts by USA Student Debt Relief, the company was able to reduce payments on her $200,000 student loans from $1300 a month for 28 years

The packages look like candy and snacks that kids like – for example, Double Stuf Oreos, Jolly Ranchers, and Chips Ahoy! cookies. But what’s inside are cannabis edibles containing Delta-8

The history of traditional open-source software provides a vision of the value that could result from the availability of open-weights AI models – including enabling greater innovation, driving

An anonymous messaging app marketed to kids and teens: What could possibly go wrong? A lot, allege the FTC and the Los Angeles District Attorney’s Office. A complaint against NGL Labs and founders Raj

“I was online shopping, but you let me down. I was looking for the nicest set of wheels around. You promised to deliver, but it showed up late. And the car that you sold me – well, it’s not so great

The Nixing the Fix Report to Congress, the Commission Policy Statement on Repair Restrictions Imposed by Manufacturers and Sellers, and law enforcement actions against companies charged with illegally