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Credit Karma, LLC
The Federal Trade Commission has taken action against credit services company Credit Karma for deploying dark patterns to misrepresent that consumers were “pre-approved” for credit card offers. The FTC alleges that the company used claims that consumers were “pre-approved” and had “90% odds” to entice them to apply for offers that, in many instances, they ultimately did not qualify for. The agency’s order requires the company to pay $3 million that will be sent to consumers who wasted time applying for these credit cards and to stop making these types of deceptive claims.
In January 2023, the Commission finalized the order in this case.
In October 2024, the Federal Trade Commission sent more than $2.5 million to consumers who were misled by deceptive claims from credit services company Credit Karma.
FTC Sends More Than $1 Million to Consumers Harmed by Rhinelander Auto’s Unlawful Junk Fees and Discriminatory Financing
Rhinelander Auto
The Federal Trade Commission and State of Wisconsin are taking action against Wisconsin auto dealer group Rhinelander Auto Center, its current and former owners, and general manager Daniel Towne for deceiving consumers by tacking hundreds or even thousands of dollars in illegal junk fees onto car prices and for discriminating against American Indian customers by charging them higher financing costs and fees.
The defendants have agreed to proposed court orders that will require Rhinelander’s current owners and Towne to stop their unlawful practices and provide $1.1 million to be used for refunds to consumers.
In October 2024, the Federal Trade Commission sent more than $1 million in refunds to consumers who were allegedly harmed by Rhinelander Auto Center’s junk fees and discriminatory practices.
FTC Takes Action to Stop Online Business Opportunity Scam That Has Cost Consumers Millions
FTC Takes Action to Stop Lyft from Deceiving Drivers with Misleading Earnings Claims
Statement of Chair Lina M. Khan Joined by Commissioner Rebecca Kelly Slaughter and Commissioner Alvaro M. Bedoya In the Matter of Lyft, Inc.
Lyft, Inc., U.S. v.
The FTC is taking action against rideshare operator Lyft for making deceptive earnings claims about how much money drivers could expect to make per hour and how much they could earn in special incentives.
Lyft has agreed to a proposed settlement that would require its claims about drivers’ pay to be based on typical earnings. In addition, Lyft has agreed to back up with evidence any claims it makes about drivers’ pay, clearly notify drivers about the terms of its “earnings guarantee” offers, and pay a $2.1 million civil penalty.
The U.S. Department of Justice filed the lawsuit and proposed settlement upon notification and referral from the FTC.
Statement of Commissioner Andrew N. Ferguson Concurring in Part and Dissenting in Part In the Matter of Lyft, Inc.
Dissenting Statement of Commissioner Melissa Holyoak In the Matter of Lyft, Inc.
FTC Denies Motion to Disqualify Administrative Law Judge in H&R Block Case
Statement of Chair Lina M. Khan Joined by Commissioner Alvaro M. Bedoya Concurring in the Denial of the Motion In the Matter of H&R Block, Inc., et al.
FTC Issues Annual Report to Congress on Agency’s Actions to Protect Older Adults
FTC Takes Action Against Qargo Coffee for Franchise Rule Violations
Federal Trade Commission Announces Final “Click-to-Cancel” Rule Making It Easier for Consumers to End Recurring Subscriptions and Memberships
FTC Extends Comment Period on RFI Related to Franchise Agreements and Business Practices to Oct. 24
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