Blog

If you’ve ever wondered what a paradigm shift looks like, you’re witnessing one today. The FTC’s $5 billion civil penalty against Facebook for violations of an earlier FTC order is record-breaking and history-making. In addition, the settlement requires Facebook to implement changes to its privacy practices, its corporate structure, and the role of CEO Mark Zuckerberg that are seismic in scope. Simply put, when it comes to the business of...

The Front Office of the FTC’s Bureau of Competition receives a great deal of advocacy from the bar. Virtually every day, parties and their counsel make arguments and present evidence to us regarding the various merger and conduct matters handled by the Bureau’s various Divisions. Some of this advocacy is conducted in person, but much of it takes place on paper, in the memoranda universally known as “white papers.” In some ways, white papers can...

Patch your software. Segment your network. Monitor for intruders. According to tech experts, those are security basics for businesses of any size. But when you’re industry giant Equifax – a company in possession of staggering amounts of highly confidential information about more than 200 million Americans – it’s almost unthinkable not to implement those fundamental protections. An FTC, CFPB, and State AG settlement of at least $575 million...

No – nobody is really suggesting a block on kids. But the FTC is taking a fresh look at the Children’s Online Privacy Protection Rule and we couldn’t resist the title’s reference to 90s tweens’ favorite boy band, now parents themselves. For years we’ve been “Hangin’ Tough” about the need to protect kids’ personal information online, but it’s time for a “Step By Step” review of the COPPA Rule. In place since 2000 and revised in 2013, the COPPA...

How do repair restrictions for tech devices, appliances, cars, etc., affect consumers and small businesses? What are the arguments for and against? And what’s the fix? Those are topics of Nixing the Fix: A Workshop on Repair Restrictions – and it’s set to start soon. At 12:30 ET today, you can watch the live webcast. We’ll also be tweeting, using the hashtag #nixthefixFTC.

Coldplay sang “Fix You,” but if the group had been referring to their tech devices, cars, or other products in need of repair, their efforts could have consumer protection ramifications. A July 16, 2019, FTC event, Nixing the Fix: A Workshop on Repair Restrictions, will focus on the state of the repair marketplace. Are manufacturers making it difficult (or even impossible) for consumers or independent shops to make product repairs? Are certain...

The FTC has been keeping a close watch on the Internet of Things since the Internet of Things became a thing to watch. That includes law enforcement actions against companies alleged to have sold vulnerable connected devices that put consumers’ sensitive information at risk. Affected devices could even become – in effect – zombies that do the bidding of malicious botnets that threaten the Internet. The settlement of the FTC’s case against D-Link...

Whether you’re taking the midnight train to Georgia, a quick trip on MARTA, or a drive around the Perimeter on your way to one of the many Peachtree Streets, meet us in Atlanta on Thursday, August 15, 2019, for Green Lights & Red Flags: FTC Rules of the Road for Business. It’s a one-day workshop on advertising, data security, antitrust, social media marketing, and other business basics sponsored by the FTC, the Office of the Georgia Attorney...

Pretending to be someone people trust is what scammers do. They may claim to be a well-known company or a beloved family member, but data from the FTC’s Consumer Sentinel Network suggest that pretending to be the government may be scammers’ favorite ruse. Since 2014, the FTC has gotten nearly 1.3 million reports about government imposters. That’s far more than any other type of fraud reported in the same timeframe. This spring, monthly reports of...

The first rule of credit repair is that no credit repair company can remove accurate and timely negative information from someone’s credit report. For credit repair companies that would claim otherwise, there’s CROA – the Credit Repair Organizations Act. It makes it illegal for credit repair companies to lie about what they can do to clear up a clouded credit report, or charge upfront fees before they do the job they promised to do. Congress...