Blog

You're a heartbreaker. Dream faker. Trouble maker. Don't you mess around with me. With apologies to Pat Benatar, our version of her hit Heartbreaker could join Love Stinks, You’re No Good, and Lips are Movin’ on our slightly skewed Valentine’s Day playlist. Maybe it’s the decades of dealing with deception, but February 14th reminds us to remind others that sometimes hearts and flowers can give way to hurts and sours – and reports in the FTC...

Ads for health products often target Boomer Consumers, but those aren’t the only claims pitched to people looking toward retirement. An FTC action alleges a company called Online Trading Academy has taken in more than $370 million by gearing its deceptive representations to that demographic. In addition, the complaint alleges violations of the Consumer Review Fairness Act. According to the FTC, the California-based operation, related companies...

Does your company use endorsements in your advertising? Or perhaps you endorse other companies’ products. Then you’ll want to follow the FTC’s just-announced regulatory review of its Endorsement Guides. Every ten years or so, the FTC puts each of its rules and guides under the microscope. What’s the current state of the marketplace? What impact has the rule or guide had on consumers and businesses? Have there been changes in technology that...

You’ve heard of the holder-in-due-course doctrine. An FTC settlement with two Oregon-based businesses introduces the folder-in-due-course doctrine: the principle that it’s illegal to make misleading claims to induce small businesses to buy advertising space in promotional folders. It’s the latest FTC action challenging deceptive practices that target smaller companies. Telemarketers for Production Media Group Corporation, The Ferraro Group, and...

Fake check scams take advantage of what we don’t know about how banks handle check deposits. Scammers do know, and they trick people into sending them money before the bank spots the fake. The FTC’s Consumer Sentinel Network database shows that people reported more than 27,000 fake check scams in 2019, with reported losses topping $28 million dollars. And the data suggest that fake check scams disproportionately harm young adults – especially people in their twenties.

It can be one of the biggest expenditures a consumer makes. It’s a uniquely sensitive transaction. And it’s covered by an FTC Rule. We’re talking about funerals and the FTC has just announced that as part of its ongoing regulatory review process, it’s taking another look at the Funeral Industry Practices Rule . In effect since 1984 and last amended in 1994, the Funeral Rule is designed to protect consumers from deception and unfairness. In...

Top picks, star ratings, in-depth reviews. Many consumers don’t buy anything without consulting third-party review sites or checking out the opinions of other customers. But how often are those ratings the product of buying and selling between the “independent” site and companies willing to pay for better play? And are those reviews really from satisfied customers or are they from employees acting on instructions to stuff the ballot box with five...

We know you’re busy with the business of your business. But we’re hoping for an hour of your time. Why? It’s tax season and tax identity thieves, government imposters, and cyber criminals are out in force. Find out how to help thwart them so you can keep focused on your bottom line. On Tuesday, February 4, join a free webinar, “ Protecting Sensitive Business and Customer Information: Practical Data Security Practices for Your Business.” Hear from...

When Congress passed the Hart-Scott-Rodino Antitrust Improvements Act of 1976, it created minimum dollar thresholds to limit the burden of premerger reporting. In 2000, it amended the HSR statute to require the annual adjustment of these thresholds based on the change in gross national product. As a result, reportability under the Act changes from year to year as the statutory thresholds adjust. The PNO fields many questions about the upcoming...

We usually wouldn ’ t suggest you read someone else ’ s mail, but FTC staff just sent letters to 19 providers of VoIP telephone services and the underlying message about the breadth of liability for consumer protection violations is relevant to other businesses. In many contexts, VoIP offers substantial benefits to consumers. But when it comes to robocalls and deceptive telemarketing pitches, VoIP can be a fraudster’s best friend. That’s because...