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Consumers hate illegal robocalls. And as the thousands of reports pouring into the FTC indicate, they also hate robocalls that exploit concerns about Coronavirus. In recent months, the FTC has taken innovative steps to take on not only illegal robocallers, but also companies that “assist and facilitate” their conduct. Just last week, FTC staff sent warning letters to nine businesses that provide Voice over Internet Protocol (VoIP) services or...

As a business owner, you’ve seen the headlines about financial relief that may be available to some companies through the Small Business Administration (SBA). But you’ve also heard about scammers who extract a grain of truth from the news and distort it in an effort to cheat small businesses. Now more than ever it’s critical for small business owners to go straight to the source for accurate information about what’s happening at the SBA. And that...

Consumers have come to expect their devices to be portable, but what about their data? The FTC just announced Data to Go, a public workshop set for September 22, 2020, to take a closer look at the potential benefits and challenges to consumers and competition raised by data portability. Data portability gives consumers more control over their data, allowing them to move it from one service to another or to themselves. What kind of information are...

Years ago, the Australian group Men at Work asked the musical question “Who Can It Be Now?” In the ongoing battle against Coronavirus scams, FTC staff just sent warning letters to nine companies reminding them of the potential ramifications of behind-the-scenes involvement in illegal COVID-19 promotions. The more appropriate name for the group now would be Men and Women at Work from Home, but when it comes to the conduct targeted in the letters...

On Friday, March 13, as part of the Bureau’s response to the COVID-19 coronavirus situation, and in partnership with the Antitrust Division of DOJ, we announced that the Bureau’s Premerger Notification Office would adopt a temporary e-filing program for notifications under the Hart-Scott-Rodino Act. Among other changes, this transition involved the temporary suspension of the Bureau’s processing of requests to grant early termination of the Act’s...

It’s an unprecedented time. But even in the midst of monumental change, the FTC’s commitment to its consumer protection mission remains constant. Here’s a statement from Chairman Simons about the ongoing work of the Bureau of Consumer Protection: “Federal Trade Commission staff in the Bureau of Consumer Protection remain hard at work protecting consumers from deceptive and unfair commercial practices. Despite the difficult circumstances, the FTC...

We’ve warned consumers about Coronavirus-related scams, but businesses are at risk, too. Keep your guard up against these seven B2B scams that try to exploit companies’ concerns about COVID-19. In addition to sharing this information with your employees and social networks, read on for how you can report Coronavirus scams to the FTC. “Public health” scams Fraudsters are sending messages that claim to be from the Centers for Disease Control and...

If you say you’re better, you’d better be better – and you’d better have appropriate proof to back up that claim. That’s a takeaway tip for businesses from the FTC’s proposed settlement with Federal-Mogul Motorparts, LLC. Michigan-based Federal-Mogul sells a wide variety of auto parts, including Wagner OE x brake pads – an after-market product bought and usually installed at auto repair shops. Compared to “entry-level” and “mid-range” products...

Even as we all adjust to day-to-day changes, your work – and the work of the FTC – continues. If you’re a technologist or academic interested in presenting your latest research at the FTC’s PrivacyCon 2020, please let us know by April 10, 2020. Check out the Call for Presentations and respond by the deadline. The FTC’s fifth annual PrivacyCon is currently set for July 21, 2020. We’ll be announcing more about logistics as the date draws near, but...

It’s a disturbing trend. Companies are targeting older consumers, claiming to have easy answers for serious diseases for which there may not be a proven cure. That’s one allegation in the FTC’s action against Nevada-based telemarketer Health Center, Inc. Another count challenges what we call “own-dorsements.” According to Health Center’s telemarketing scripts, websites, social media, and testimonials from supposedly satisfied customers, the...