Have you ever financed a car or shopped online? Have you exercised your right to receive a free credit report, or used the National Do Not Call Registry to block unwanted telemarketing calls? Do you ever refer to product warranties, clothing care labels, or stickers showing the energy costs of home appliances? If so, you have been taking advantage of laws enforced by the FTC’s Bureau of Consumer Protection!
The Bureau of Consumer Protection’s mandate is to protect consumers against unfair, deceptive, or fraudulent practices. The Bureau enforces a variety of consumer protection laws enacted by Congress, as well as trade regulation rules issued by the Commission. Its actions include individual company and industry-wide investigations, administrative and federal court litigation, rulemaking proceedings, and consumer and business education. In addition, the Bureau contributes to the Commission’s ongoing efforts to inform Congress and other government entities of the impact that proposed actions could have on consumers.
The Bureau of Consumer Protection has eight divisions, each with its own areas of expertise.
For information about possible summer employment opportunities with the FTC outside of Washington, DC, see our Regional Offices page.