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October 2016

Oct 25, 2016

A judge has today approved a landmark $10 billion settlement that will enable 500,000 consumers across the country to sell back their tainted diesel-powered cars...

Oct 25, 2016

You suspect that your business experienced a data breach. Maybe an employee lost a laptop, or a hacker got into your customer database, or information was inadvertently posted on your website. Whatever happened, you’re probably wondering what to do next. 

...

Oct 24, 2016

Peer-to-peer payment systems and crowdfunding are emerging financial technologies that could render the “Sorry, I forgot my wallet” cliché obsolete. Those talked-about trends are up for discussion at the...

Oct 19, 2016

“Thank you for being a friend” – to consumers, that is. We admit it. We’re prone to break out in song a little too enthusiastically, but the recipient of the FTC...

Oct 18, 2016

With only two weeks until Halloween, people are starting to think about their costumes. A pirate, a witch, a Jedi knight – or an enforcement official from the U.S. Department of Transportation?...

Oct 14, 2016

Do you ever hear from customers or employees who want you to know that they’ve been affected by identity theft? If so, you’ll probably start seeing them use the new FTC Identity Theft Report. It tells you that someone important to your business is a crime victim, has alerted law enforcement, and...

Oct 13, 2016

They’re overhead, on consumers’ minds, and under consideration this afternoon at the latest installment of the FTC’s Fall Technology Series. The topic is drones and experts on drone technology are gathering at the FTC right now to talk over the implications for consumer privacy. The event, which...

Oct 12, 2016

It’s a digital spin on an old-school business: an online service that offers to pay “top dollar” for consumers’ used smartphones, laptops, or tablets. The technology may be trending, but...

Oct 5, 2016

As consumers age, they want to remain supple, as in limber, lithe, and flexible. Ads for the beverage Supple claimed the product would provide complete and long-lasting relief from joint pain and treat chronic pain caused by arthritis and fibromyalgia. But...

Oct 4, 2016

The FTC’s lawsuit against AMG Services, Scott Tucker, and others challenged deceptive and unfair payday lending and debt collection practices that targeted cash-strapped consumers. The case has already resulted in an important ruling related to the scope of the FTC Act. But an order granting the...

September 2016

Sep 30, 2016

It’s a term you see on labels and in advertising, but what does it mean to consumers? The word is “organic,” and consumer interpretations of organic claims for non-agricultural products is the topic on the agenda at an...

Sep 29, 2016

Not many kids play with yo-yos these days, but an FTC complaint against nine related Los Angeles-area car dealers charges that the companies engaged in (among other...

Sep 22, 2016

There’s no such thing as a free lunch. That’s what consumers who signed up for NutraClick’s “free” samples learned. But what can your business take away from the FTC’s settlement...

Sep 16, 2016

Researchers report that 72% of American adults now own a smartphone and when they’re on their phones, 89% of their time is spent on apps. An analysis of how app developers generate revenue raises some interesting issues that touch on consumer privacy.

How do app developers make money?...

Sep 15, 2016

One pundit has called it the most pervasive industry that nobody knows about, which is why the FTC has sponsored a workshop, brought law enforcement actions, and just published a Staff Perspective to call attention to the...

Sep 12, 2016

As the old saying goes, “The job’s not finished until the paperwork is done.” But since the enactment of the FTC’s Disposal Rule, the job’s not finished until the...

Sep 7, 2016

We’ve cautioned companies to give VW owners the straight story about the $10 billion buyback program resulting from VW’s false “clean diesel” claims. But new promotions claiming...

Sep 6, 2016

Ransom notes used to come in the form of pasted letters clipped from newspapers. Now datanappers gain entry through a weak spot in a company’s network, lock the business out of its own system, and hold files – including sensitive health or financial information – for ransom. Would you know how...

August 2016

Aug 31, 2016


We often get the question, “If I comply with the NIST Cybersecurity Framework, am I complying with what the FTC requires?”  From the perspective of...

Aug 30, 2016

Gary Numan sang, “Here in my car, I can only receive.” Well, those days are in the past. More and more vehicles are outfitted with the latest communications technologies like Bluetooth, GPS navigation, roadside assistance, streaming music, and web browsing. With mobile technologies in rental...

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