Skip to main content

The Federal Trade Commission will hold the third of its Debt Collection Dialogues in Atlanta, Georgia, on November 18, 2015. The Office of Georgia Attorney General Sam Olens will co-host the event, and Attorney General Olens will deliver opening remarks. Earlier Dialogues were in Buffalo and Dallas.

In Atlanta, representatives from the FTC and other federal and state law enforcement agencies will talk with debt collection industry leaders about the agencies’ debt collection enforcement actions, consumer complaints about collection practices, debt collection compliance issues, and industry best practices. The federal and state representatives will also answer questions from industry members and others who attend, including questions about how regulatory enforcement actions are investigated and pursued.

The event will begin at 1 p.m. at the Latin American Association, 2750 Buford Highway. It will be free and open to the public. More information, including how to pre-register and submit questions for the panelists in advance, is posted at

This is the tentative schedule:

1:00 - 1:15 p.m.


Sam Olens, Attorney General of Georgia

1:15 – 1:30


Christopher Koegel, Assistant Director,
FTC Division of Financial Practices

1:30 – 3:00

Panel 1


Cindy Liebes, Director, FTC Southeast Region


Nick Jarman, President and COO, Delta Outsource Group, Inc., and
member of the ACA International Board of Directors

Carri Grube Lybarker, Administrator, South Carolina Department of Consumer Affairs
Olha N.M. Rybakoff, Senior Counsel, Tennessee Attorney General's

John Sours, Director, Consumer Protection Unit, Georgia Department of Law
3:00 – 3:15 Break
3:15 – 4:45

Panel 2


Thomas Kane, Senior Staff Attorney, FTC Division of Financial Practices


Tim Bauer, President, insideARM, and Co-Executive Director, The Consumer Relations Consortium

Christopher Koegel, Assistant Director, FTC Division of Financial Practices

Kenneth Lennon, Assistant Director, Community and Consumer Law Division, Office of the Comptroller of the Currency

Harvey Moore, President, The Moore Law Group, and President, NARCA, The National Creditors Bar Association

Gregory Nodler, Senior Counsel for Enforcement Policy and Strategy, Consumer Financial Protection Bureau

Brett Soldevila, Chief Compliance Officer, Security Credit Services, LLC, and Chair, Certification Standards Committee, DBA International

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s website provides free information on a variety of consumer topics. Like the FTC on Facebook, follow us on Twitter, and subscribe to press releases for the latest FTC news and resources.

Contact Information

Frank Dorman
FTC Office of Public Affairs

Thomas Kane
FTC Bureau of Consumer Protection