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Event Description

The Federal Trade Commission will host the third of its Debt Collection Dialogues in Atlanta, GA, on November 18, 2015. The FTC held the first Dialogue in Buffalo, NY, on June 15 and the second in Dallas, TX, on September 29.

At the Atlanta event, representatives from the FTC and other federal and state law enforcement agencies will talk with debt collection industry leaders about the agencies’ debt collection enforcement actions, consumer complaints about collection practices, debt collection compliance issues, and industry best practices. The federal and state representatives will also answer questions from industry members and others who attend the Dialogue, including questions about how regulatory enforcement actions are investigated and pursued. The event will be free and open to the public.

The Atlanta Dialogue will begin at 1:00 p.m. on November 18 at the Latin American Association, 2750 Buford Highway, Atlanta, GA.

To submit questions in advance to be considered at the Atlanta Dialogue, please email them to the following address with your name, title, organization, and email address:

Pre-registration for the Atlanta Dialogue is strongly recommended. To pre-register, please email only your name, title, organization, and email address to

NOTE: If the number of pre-registrants is particularly large, we will add a message in the email auto-reply and on this event home page stating that pre-registration has closed but that those who have not pre-registered will be admitted on a first-come, first-served basis.

When you pre-register, we will use the name and affiliation you have provided for event administration purposes – to estimate how many people will attend, prepare nametags, and better understand the likely audience for the conference. We may also use your email address to contact you with information about the conference.

Debt Collection Dialogue series:
Debt Collection Dialogue - Buffalo
Debt Collection Dialogue - Dallas
Debt Collection Dialogue - Atlanta

  • 1:00 - 1:15 p.m.


    Sam Olens, Attorney General of Georgia

    1:15 – 1:30


    Christopher Koegel, Assistant Director, FTC Division of Financial Practices

    1:30 – 3:00

    Panel 1


    Cindy Liebes, Director, FTC Southeast Region


    Nick Jarman, President and COO, Delta Outsource Group, Inc., and
    member of the ACA International Board of Directors

    Carri Grube Lybarker, Administrator, South Carolina Department of Consumer Affairs

    Olha N.M. Rybakoff, Senior Counsel, Tennessee Attorney General's

    John Sours, Director, Consumer Protection Unit, Georgia Department of Law
    3:00 – 3:15Break
    3:15 – 4:45

    Panel 2


    Thomas Kane, Senior Staff Attorney, FTC Division of Financial Practices


    Christopher Koegel, Assistant Director, FTC Division of Financial Practices

    Gregory Nodler, Senior Counsel for Enforcement Policy and Strategy, Consumer Financial Protection Bureau

    Kenneth Lennon, Assistant Director, Community and Consumer Law Division, Office of the Comptroller of the Currency

    Harvey Moore, President, The Moore Law Group, and President, NARCA, The National Creditors Bar Association

    Tim Bauer, President, insideARM, and Co-Executive Director, The Consumer Relations Consortium

    Brett Soldevila, Chief Compliance Officer, Security Credit Services, LLC, and Chair, Certification Standards Committee, DBA International


FTC Privacy Policy

Under the Freedom of Information Act (“FOIA”) or other laws, we may be required to disclose to outside organizations the information you provide when you pre-register. The Commission will consider all timely and responsive public comments, whether filed in paper or electronic form, and as a matter of discretion, we make every effort to remove home contact information for individuals from the public comments before posting them on the FTC website.

The FTC Act and other laws we administer permit the collection of your pre-registration contact information and the comments you file to consider and use in this proceeding as appropriate.  Under the Freedom of Information Act or other laws, we may be required to disclose to outside organizations the information you provide when you pre-register.  For additional information, including routine uses permitted by the Privacy Act, see the Commission’s Privacy Act system for public records and comprehensive privacy policy.

This event will be open to the public and may be photographed, videotaped, webcast, or otherwise recorded.  By participating in this event, you are agreeing that your image — and anything you say or submit — may be posted indefinitely at or on one of the Commission's publicly available social media sites.