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The Federal Trade Commission has announced the topics of the two panels at its Debt Collection Dialogue in Atlanta, Georgia, on November 18, 2015. The Office of Georgia Attorney General Sam Olens will co-host the event. Earlier Dialogues were in Buffalo and Dallas.

The first panel in Atlanta, “State Regulation and Enforcement of Debt Collection,” will have a representative from a national collection industry association and representatives from three state law enforcement agencies. The second panel, “Federal Regulation and Enforcement of Debt Collection,” will have representatives from three national collection industry organizations and three federal law enforcement agencies.

Law enforcement representatives and industry leaders will discuss enforcement actions, consumer complaints, compliance issues, and industry best practices. Government representatives will also answer questions from industry members and others who attend, including questions about how enforcement actions are investigated and pursued.

The event will begin at 1 p.m. at the Latin American Association, 2750 Buford Highway. It will be free and open to the public. More information, including how to pre-register and submit questions for the panelists in advance, is posted at


1:00 - 1:15 p.m.

Sam Olens, Attorney General of Georgia

1:15 – 1:30 p.m.

Christopher Koegel, Assistant Director, FTC Division of Financial Practices

1:30 – 3:00 p.m.

Panel 1: State Regulation and Enforcement of Debt Collection

Moderator: Cindy Liebes, Director, FTC Southeast Region

Nick Jarman, President and COO, Delta Outsource Group, Inc., and member of the ACA International Board of Directors

Carri Grube Lybarker, Administrator, South Carolina Department of Consumer Affairs

Olha N.M. Rybakoff, Senior Counsel, Tennessee Attorney General's Office

John Sours, Director, Consumer Protection Unit, Georgia Department of Law

3:00 – 3:15 p.m. Break
3:15 – 4:45 p.m.

Panel 2: Federal Regulation and Enforcement of Debt Collection

Moderator:  Thomas Kane, Senior Staff Attorney, FTC Division of Financial Practices

Christopher Koegel, Assistant Director, FTC Division of Financial Practices

Gregory Nodler, Senior Counsel for Enforcement Policy and Strategy, Consumer Financial Protection Bureau

Kenneth Lennon, Assistant Director, Community and Consumer Law Division, Office of the Comptroller of the Currency

Harvey Moore, President, The Moore Law Group, and President, NARCA, The National Creditors Bar Association

Tim Bauer, President, insideARM, and Co-Executive Director, The Consumer Relations Consortium

Brett Soldevila, Chief Compliance Officer, Security Credit Services, LLC, and Chair, Certification Standards Committee, DBA International

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s website provides free information on a variety of consumer topics. Like the FTC on Facebook, follow us on Twitter, and subscribe to press releases for the latest FTC news and resources.

Contact Information

Frank Dorman
FTC Office of Public Affairs

Thomas Kane
FTC Bureau of Consumer Protection