The Federal Trade Commission hosted a roundtable to examine unauthorized third-party charges on mobile phone bills—a practice known as “mobile cramming.” The roundtable brought together consumer advocates, industry representatives, and government regulators to explore various issues, including how mobile cramming occurs and how to protect consumers from this practice.
The workshop was free and open to the public.
FTC staff live-tweeted the event: #FTCmobile @FTC
Request for Comments
Interested parties are invited to submit written comments electronically or in paper form. Submission of comments should be captioned: "Mobile Cramming Roundtable, Project No. P134803." Please note that your comment—including your name and your state—will be placed on the public record of this proceeding, including on the publicly accessible FTC Web site, at www.ftc.gov/os/publiccomments.shtm. Because comments will be made public, they should not include any sensitive personal information, such as any individual's Social Security number; date of birth; driver's license number or other state identification number, or foreign country equivalent; passport number; financial account number; or credit or debit card number. Comments also should not include any sensitive health information, such as medical records or other individually identifiable health information. In addition, comments should not include any ''[t]rade secrets and commercial or financial information obtained from a person and privileged or confidential,'' as provided in Section 6(f) of the FTC Act, 15 U.S.C. 46(f), and Commission Rule 4.10(a)(2), 16 CFR 4.10(a)(2). Comments containing material for which confidential treatment is requested must be filed in paper form, must be clearly labeled ''Confidential,'' and must comply with FTC Rule 4.9(c), 16 CFR 4.9(c).1 Because paper mail addressed to the FTC is subject to delay due to heightened security screening, please consider submitting your comments in electronic form. Comments filed in electronic form should be submitted at https://ftcpublic.commentworks.com/ftc/mobilecramming/ following the instructions on the web-based form.
A comment filed in paper form should include the reference "Mobile Cramming Roundtable, Project No. P134803." both in the text of the comment and on the envelope, and should be mailed or delivered to the following address:
Federal Trade Commission
Office of the Secretary
600 Pennsylvania Avenue, NW.
Washington, DC 20580
FN 1 The comment must be accompanied by an explicit request for confidential treatment, including the factual and legal basis for the request, and must identify the specific portions of the comment to be withheld from the public record. The request will be granted or denied by the Commission's General Counsel, consistent with applicable law and the public interest. See 16 CFR 4.9(c).
Note: The deadline for submitting written comments to the FTC has been extended to Monday, June 24, 2013.”>