16 CFR Subchapter A (Parts 0-16)
Rules and Guides
16 CFR 308
The 900-Number Rule requires disclosures about the cost of telephone-based entertainment or information services -- known as "audiotext" services -- that consumers access by dialing a 900 number. These disclosures must be made in the advertising of any 900-number audiotext service, and also in a free "preamble" message included at the beginning of any audiotext program.
16 CFR Part 240
16 CFR Part 239
16 CFR Part 432
Rule Summary: The Amplifier Rule establishes uniform test standards and disclosures so that consumers can make more meaningful comparisons of amplifier equipment performance attributes.
16 CFR Part 306
16 CFR Part 437
16 CFR Part 316
The CAN-SPAM Act requires the Commission to issue regulations “defining the relevant criteria to facilitate the determination of the primary purpose of an electronic mail message.” The CAN-SPAM Act applies almost exclusively to “commercial electronic mail messages”.
16 CFR 423
The Care Labeling Rule, which requires manufacturers and importers of textile wearing apparel and goods; provides regular instructions to purchasers through care labels or other methods; prohibits deceptive acts or practices that fail to disclose instructions to regular care; requires appropriate terminology and symbols that accurately describe care procedures.
16 CFR Part 312
COPPA imposes certain requirements on operators of websites or online services directed to children under 13 years of age, and on operators of other websites or online services that have actual knowledge that they are collecting personal information online from a child under 13 years of age.
16 CFR Part 315
The Contact Lens Rule contains two key requirements. The first requirement is that contact lens prescribers (i.e., optometrists and ophthalmologists) must provide patients with a copy of their contact lens prescriptions at the completion of a contact lens fitting. The second requirement is that a contact lens seller cannot provide contact lenses to its customer unless the seller either obtains a copy of the prescription or verifies the prescription information with the prescriber through procedures set forth in the Rule.
16 CFR Part 429
The Cooling Off Rule provides that it is unfair and deceptive for sellers engaged in “door-to-door” sales valued at more than $25 to fail to provide consumers with disclosures regarding their right to cancel the sales contract within three business days of the transaction.
16 CFR Part 444
16 CFR Part 408
16 CFR Part 233
16 CFR Part 682
This Rule requires businesses and individuals that maintain or otherwise possess consumer reports and records for a business purpose to take appropriate measures to dispose of sensitive information derived from such consumer reports and records.
16 CFR Part 305
The Energy Labeling Rule calls for the familiar yellow Energy Guide labels stating a product’s estimated annual operating cost and energy consumption, and a range for comparing the highest and lowest energy cost for similar models. Energy Guide labels appear on clothes washers, dishwashers, refrigerators, freezers, water heaters, room air conditioners, central air conditioners, furnaces, boilers, heat pumps, pool heaters, and televisions.
16 CFR Part 456
15 USC § 1601
15 USC § 1681 et seq
16 CFR Part 901
16 C.F.R. Parts 500, 501, 502, 503
The Fair Packaging and Labeling Act (FPLA or Act), enacted in 1967, directs the Federal Trade Commission and the Food and Drug Administration to issue regulations requiring that all "consumer commodities" be labeled to disclose net contents, identity of commodity, and name and place of business of the product's manufacturer, packer, or distributor.
16 CFR Part 225.86
16 CFR Part 225.28
16 CFR Part 313
The regulations require financial institutions to provide particular notices and to comply with certain limitations on disclosure of nonpublic personal information. A financial institution must provide a notice of its privacy policies and practices with respect to both affiliated and nonaffiliated third parties, and allow the consumer to opt out of the disclosure of the consumer’s nonpublic personal information to a nonaffiliated third party if the disclosure is outside of the exceptions.
16 CFR Parts 436 and 437
The Franchise Rule gives prospective purchasers of franchises the material information they need in order to weigh the risks and benefits of such an investment. The Rule requires franchisors to provide all potential franchisees with a disclosure document containing 23 specific items of information about the offered franchise, its officers, and other franchisees.
16 CFR Part 610
16 CFR Part 259
The Guide Concerning Fuel Economy Advertising for New Automobiles assist automobile manufacturers and dealers in avoiding deceptive fuel economy claims and using fuel economy information truthfully in advertising.
16 CFR 453
The Funeral Rule requires providers of funeral goods and services to give consumers itemized lists of funeral goods and services that not only state price and descriptions, but also contain specific disclosures. The "General Price List" (GPL) must list all prices for funeral goods and services offered by the funeral provider, although separate price lists may be developed for caskets and outer burial containers. The GPL must contain four disclosures:
15 USC, Ch 2, Sub IV
16 CFR Part 660
16 CFR Part 260
The Green Guides were issued to help marketers ensure that the claims they are making are true and substantiated. The guidance they provide includes:
16 CFR Part 251
The offer of "Free" merchandise or service is a promotional device frequently used to attract customers. When making "Free" or similar offers all of the terms and conditions upon which one can receive and retain the “Free” item should be set forth clearly and conspicuously at the outset of the offer so as to leave no reasonable probability that the terms of the offer might be misunderstood.
16 CFR Part 238
16 CFR Part 318
The Rule requires vendors of personal health records and related entities to notify consumers following a breach involving unsecured information. In addition, if a service provider to one of these entities has a breach, it must notify the entity, which in turn must notify consumers. The Final Rule also specifies the timing, method, and content of notification, and in the case of certain breaches involving 500 or more people, requires notice to the media.
16 CFR Part 304
The Hobby Protection Act, passed by Congress in 1973, covers imitation political items (e.g., buttons, posters, stickers, etc.), as well as imitation numismatic items (e.g., various coins, tokens, paper money, commemorative medals) that are required to be marked with certain identifying information in an effort to flag them as imitations. The FTC’s Rule establishes the size of the required disclosures, their location, and the manner in which items may be marked.
16 CFR Part 433
The Preservation of Consumers’ Claims and Defenses [Holder in Due Course Rule], formally known as the "Trade Regulation Rule Concerning Preservation of Consumers' Claims and Defenses," protects consumers when merchants sell a consumer's credit contracts to other lenders. Specifically, it preserves consumers' right to assert the same legal claims and defenses against anyone who purchases the credit contract, as they would have against the seller who originally provided the credit.
18 USC, Ch 47
16 CFR Part 700
16 CFR Part 23
16 CFR Part 309
16 CFR Part 24
The Leather Guides address misrepresentations about the composition and characteristics of certain leather and imitation leather products, and state that disclosure of non-leather content should be made for material that appears to be, but is not, leather.
16 CFR Part 701
16 CFR Part 703
16 CFR Part 702
16 CFR Part 435
The Rule, issued in 1975, requires sellers who solicit buyers to order merchandise through the mail, via the Internet, or by phone to have a reasonable basis to expect that the sellers can ship within the advertised time frame, or, if no time frame is specified, within 30 days. The Rule also requires that, when a seller cannot ship within the promised time, the seller must obtain the buyer’s consent to a delay in shipping or refund payment for the unshipped merchandise.
16 CFR Part 18
The Nursery Guides address numerous sales practices for outdoor plants, including deceptive claims as to quantity, size, grade, kind, species, age, maturity, condition, vigor, hardiness, growth ability, price, and origin or place where grown.
16 CFR Part 410
The Rule requires advertisers to base any representation of the screen size on the horizontal dimension of the actual, viewable area, unless they disclose the alternative method of measurement clearly and conspicuously in close proximity to the size designation.
16 CFR Part 254
16 CFR Part 611
16 CFR 317
The Rule would prohibit anyone from engaging in fraud or deceit in wholesale petroleum markets, or misleading any person by omitting important information from statements that might distort petroleum markets because of the omission.
16 CFR 460
The R-value Rule (formally, the “Trade Regulation Rule Concerning the Labeling and Advertising of Home Insulation”) requires home insulation manufacturers, professional installers, new home sellers, and retailers to provide R-value information, based on the results of standard tests, to help inform consumers. The R-value rates a product’s ability to restrict heat flow and thus reduce energy costs. The higher the R-value, the greater the insulating power.
16 CFR Part 20
The Guides prohibit misrepresentations that a part is new or about the condition, extent of previous use, reconstruction, or repair of a part. Previously used parts must be clearly and conspicuously identified as such in advertising and packaging, and, if the part appears new, on the part itself.
16 CFR Part 424
The Unavailability Rule prohibits food retailers from advertising products at a stated price unless the products are in stock and available during the effective period of the advertisement, or the ad discloses that supplies are limited or available only at some outlets. It is not a violation if the retailer meets other conditions, such as offering a “raincheck” for the advertised products, or a comparable product at the advertised price.
16 CFR Part 301
The Fur Rules help consumers make informed buying decisions by requiring fur manufacturers and retailers to label fur products with certain information, such as the animal’s name, the name of the manufacturer, and the garment’s country of origin.
Fur Products Labeling Act, 15 U.S.C. 69
Truth in Fur Labeling Act of 2010, Public Law 111-313
16 CFR Part 314
The Safeguards Rule requires financial institutions under FTC jurisdiction to have measures in place to keep customer information secure. In addition to developing their own safeguards, companies covered by the Rule are responsible for taking steps to ensure that their affiliates and service providers safeguard customer information in their care.
16 CFR 310
The Telemarketing Sales Rule, which requires telemarketers to make specific disclosures of material information; prohibits misrepresentations; sets limits on the times telemarketers may call consumers; prohibits calls to a consumer who has asked not to be called again; and sets payment restrictions for the sale of certain goods and services.
16 CFR Part 311
The Rule, which is mandated by the Energy Policy and Conservation Act of 1975, prescribes testing procedures and labeling standards for recycled oil.
16 CFR Part 303
The Textile Fiber Rule requires that certain textiles sold in the United States carry labels disclosing the generic names and percentages by weight of the constituent fibers in the product, the manufacturer or marketer name, and the country where the product was processed or manufactured.
16 CFR Part 641
16 CFR Part 680
16 CFR Part 614
16 CFR Part 682
16 CFR Part 681
16 CFR Part 698
16 CFR Part 642
16 CFR Part 640
16 CFR Part 308
The Trade Regulation Rule Pursuant to the Telephone Disclosure and Dispute Resolution Act of 1992 (the “900-Number Rule,” or the “Pay-Per Call Rule”) was adopted by the Commission pursuant to the requirements of the Telephone Disclosure and Dispute Resolution Act of 1992. The Pay-Per-Call Rule, which became effective on November 1, 1993, covers the advertising and operation of pay-per-call services, as well as billing and collection procedures for those services.
16 CFR 255
16 CFR Part 425
Under these plans, sellers ship merchandise such as books, compact discs or tapes automatically to their subscribers, and bill them for the merchandise, if they do not expressly reject the merchandise within a prescribed time.
16 CFR Part 455
The Used Car Rule, formally known as the Used Motor Vehicle Trade Regulation Rule, has been in effect since 1985. It requires car dealers to display a window sticker, known as a Buyers Guide, on the used cars they offer for sale. The Buyers Guide discloses whether the dealer offers a warranty and, if so, its terms and conditions, including the duration of the coverage, the percentage of total repair costs the dealer will pay, and which vehicle systems the warranty covers.
16 CFR Part 300
The Wool Products Labeling Rules require labels on wool products disclosing the manufacturer's or marketer's name, the country where the product was processed or manufactured, and information about the fiber content.