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October 2016

Oct 13, 2016

They’re overhead, on consumers’ minds, and under consideration this afternoon at the latest installment of the FTC’s Fall Technology Series. The topic is drones and experts on drone technology are gathering at the FTC right now to talk over the implications for consumer privacy. The event, which...

Oct 12, 2016

It’s a digital spin on an old-school business: an online service that offers to pay “top dollar” for consumers’ used smartphones, laptops, or tablets. The technology may be trending, but...

Oct 5, 2016

As consumers age, they want to remain supple, as in limber, lithe, and flexible. Ads for the beverage Supple claimed the product would provide complete and long-lasting relief from joint pain and treat chronic pain caused by arthritis and fibromyalgia. But...

Oct 4, 2016

The FTC’s lawsuit against AMG Services, Scott Tucker, and others challenged deceptive and unfair payday lending and debt collection practices that targeted cash-strapped consumers. The case has already resulted in an important ruling related to the scope of the FTC Act. But an order granting the...

September 2016

Sep 30, 2016

It’s a term you see on labels and in advertising, but what does it mean to consumers? The word is “organic,” and consumer interpretations of organic claims for non-agricultural products is the topic on the agenda at an...

Sep 29, 2016

Not many kids play with yo-yos these days, but an FTC complaint against nine related Los Angeles-area car dealers charges that the companies engaged in (among other...

Sep 22, 2016

There’s no such thing as a free lunch. That’s what consumers who signed up for NutraClick’s “free” samples learned. But what can your business take away from the FTC’s settlement...

Sep 16, 2016

Researchers report that 72% of American adults now own a smartphone and when they’re on their phones, 89% of their time is spent on apps. An analysis of how app developers generate revenue raises some interesting issues that touch on consumer privacy.

How do app developers make money?...

Sep 15, 2016

One pundit has called it the most pervasive industry that nobody knows about, which is why the FTC has sponsored a workshop, brought law enforcement actions, and just published a Staff Perspective to call attention to the...

Sep 12, 2016

As the old saying goes, “The job’s not finished until the paperwork is done.” But since the enactment of the FTC’s Disposal Rule, the job’s not finished until the...

Sep 7, 2016

We’ve cautioned companies to give VW owners the straight story about the $10 billion buyback program resulting from VW’s false “clean diesel” claims. But new promotions claiming...

Sep 6, 2016

Ransom notes used to come in the form of pasted letters clipped from newspapers. Now datanappers gain entry through a weak spot in a company’s network, lock the business out of its own system, and hold files – including sensitive health or financial information – for ransom. Would you know how...

August 2016

Aug 31, 2016


We often get the question, “If I comply with the NIST Cybersecurity Framework, am I complying with what the FTC requires?”  From the perspective of...

Aug 30, 2016

Gary Numan sang, “Here in my car, I can only receive.” Well, those days are in the past. More and more vehicles are outfitted with the latest communications technologies like Bluetooth, GPS navigation, roadside assistance, streaming music, and web browsing. With mobile technologies in rental...

Aug 25, 2016

Well, that didn’t take long.

The details of the historic $10 billion Volkswagen “clean diesel” settlement are still being finalized – and as we mentioned a few weeks ago, we’...

Aug 23, 2016

If a disclosure is intended to inform consumers – and isn’t that pretty much the job description of a disclosure? – it should accomplish that task effectively. A “disclosure” that fails that fundamental test is no disclosure at all. That’s FTC 101. So what can be done to improve the testing and...

Aug 18, 2016

According to the Sinatra standard, "Love is lovelier the second time around.” But the same can’t be said when a car dealership that has already settled an FTC law enforcement action...

Aug 15, 2016

We’re not being overdramatic when we describe it as a business executive’s nightmare: a shadowy contact from a hacker who has infiltrated a company’s network, encrypted the data, and now demands ransom for a key to access the files. On September 7, 2016, law enforcers, security experts,...

Aug 11, 2016

“It says it’s organic, but just what does that mean?” That’s a question a lot of consumers ask themselves when shopping for non-agricultural items like personal care products – and it will be the topic of discussion at...

Aug 9, 2016

The FTC’s recent action against Volkswagen focused on the company’s “clean diesel” claims, which were rendered false by VW’s installation of a defeat device that cheated...

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