Tag: deceptive/misleading conduct

The Federal Trade Commission, along with the New York Attorney General, are taking action against gig economy company Handy Technologies for making a broad array of deceptive claims about how much money workers on its platform could earn.

The complaint charges that Handy, which currently does business as Angi Services, has peppered its advertisements with earnings claims that don’t reflect the reality for the overwhelming majority of workers on the platform. The complaint also charges that Handy has failed to clearly disclose fees and fines that have led to millions of dollars being withheld from workers.

Under the terms of a proposed settlement order, Handy would be required to turn over $2.95 million to be used to provide refunds to harmed workers, and make substantial changes to ensure that workers give clear consent to any fees charged by the company and that the company gives workers clear direction about how to avoid fines.

In July 2020, the Federal Trade Commission filed a complaint in federal court against the California-based marketers and promoters of bogus treatments for serious medical conditions.  The defendants are two corporations headquartered in Porterville, California, and two of their executives: Huu Tieu, president and CEO of both companies; and Stephen Meis, Medical Director and board member of Golden Sunrise Nutraceutical.  The complaint alleged that defendants have promoted and sold a variety of products through "plans of care" ranging in price from $23,000 to $200,000, which falsely claim to treat or cure COVID-19, cancer, Parkinson's disease, etc. On June 14, 2021, the FTC announced a proposed order barring the defendants from making bogus health claims. In January 2024, the FTC announced the process defrauded consumers can use to seek refunds. 

In a complaint issued in November 2024, the FTC charged that Sitejabber deceived consumers by misrepresenting that ratings and reviews it published came from customers who experienced the reviewed product or service, artificially inflating average ratings and review counts. Under a proposed order settling the agency’s complaint, Sitejabber will be prohibited from making such misrepresentations and from making other misrepresentations about consumer ratings or reviews. The Commission approved the consent as final in January 2025. 

 The FTC and Maryland Attorney General charged Lindsay Automotive Group with systematically deceiving and overcharging car-buying consumers for years, costing them millions of dollars in junk fees and unwanted add-on products.

A group of 10 car dealerships doing business as Leader Automotive Group and their parent company, AutoCanada, will be required to pay $20 million to settle allegations they systematically defrauded consumers looking to buy vehicles as a result of a lawsuit by the Federal Trade Commission and state of Illinois.

In addition to paying $20 million, which will be used to refund harmed consumers, the proposed settlement also would require the companies to make clear disclosures of a car’s offering price—the actual price any consumer can pay to get the car, excluding only required government charges—and get consent from buyers for any charges. The $20 million proposed monetary judgment is the largest the FTC has secured against an auto dealer.