Opinion 10-2
Discusses whether the transfer of a consumer-initiated call to a prerecorded message is restricted by Telemarketing Sales Rule provisions concerning outbound telephone call initiated to deliver a prerecorded message.
Our staff issue advisory opinions to help clarify FTC rules and decisions regarding either competition or consumer protection issues, often in response to requests from businesses and industry groups. To find a specific opinion, use the filters on this page. Parties may request advice from our staff concerning proposed conduct.
Response to request by U.S. Foreclosure Network regarding whether the Fair Debt Collection Practices Act prohibits a debt collector from notifying a consumer of settlement options that may be available to avoid foreclosure, Decisions Volume 145