FTC Twitter Chats

Twitter chats are a great way for people on Twitter to tweet together at a certain time to discuss a specific topic. While FTC staff strives to answer as many general questions on Twitter as they come in, the FTC also hosts or participates in Twitter chats to immediately share news of interest and answer questions about the work the agency is doing to protect America’s consumers and ensure competition in the marketplace. Chats are open to the public and everyone is encouraged to participate.

Check out the FTC's Events page for upcoming Twitter chats. We generally promote each chat on Twitter via the FTC's primary Twitter account @FTC, through the media, and email updates.

Twitter Chat Guidelines

  1. We use a Q1/A1 format for chats. For each question, the FTC will send out a retweet or modified tweet with the question and Twitter handle of the original question.
  2. Unless posted otherwise, chats are limited to 60 minutes.
  3. We’ll answer questions from as many different participants as possible before going back to someone who has already asked a question.
  4. Remember that we cannot discuss non-public information, but will try to answer as many questions from participants as possible in the time allowed.
  5. Official transcripts posted to FTC.gov will have Twitter handles redacted. For more details about how we maintain records including Twitter handles, please read our Twitter Privacy Impact Assessment.

The following is a list of transcripts from previous FTC Twitter chats:

TopicDateDetailsHashtag
FTC Robocall ChallengesApril 2015FTC staff in the Division of Marketing Practices hosted a Twitter Chat to discuss the FTC’s latest robocall challenges: Robocalls: Humanity Strikes Back and DetectaRobo.#DefeatRobocalls
Tips on Avoiding Email HackingApril 2015FTC staff in the Division of Consumer and Business Education participated in a Twitter Chat hosted by OnGuardOnline.gov partner, @StopThnkConnect.#ChatSTC
National Consumer Protection Week 2015: Imposter ScamsMarch 2015FTC staff co-hosted a Twitter Chat about imposter scams as part of National Consumer Protection Week, which ran March 1-7.#NCPW2015
Internet of Things ReportJanuary 2015On Jan. 27, 2015, FTC staff released a report on the Internet of Things. Staff from the Division of Privacy and Identity Protection hosted a Twitter chat to answer questions about the report.#FTCIoT
Tax ID Theft Awareness 2015January 2015Staff from the FTC’s Division of Privacy and Identity Protection co-hosted a Twitter chat with the Identity Theft Resources Center. The chat was part of the agency’s Tax Identity Theft Awareness Week, which ran Jan. 26-20.#IDTheftChat
Internet of Things ReportJanuary 2015On Jan. 27, 2015, FTC staff released a report on the Internet of Things. Staff from the Division of Privacy and Identity Protection hosted a Twitter chat to answer questions about the report.#FTCIoT
2014 Twitter chat transcripts and details
2013 Twitter chat transcripts and details
2012 Twitter chat transcripts and details
2010-2011 Twitter chat transcripts and details