Twitter chats are a great way for people to connect with each other at the same time to discuss a specific topic of interest on Twitter. The FTC hosts or participates in Twitter chats in real-time to share news of interest and answer questions about the work the agency is doing to protect America’s consumers and ensure competition in the marketplace. We’ve chatted about cases when they’ve been made public, new reports by FTC staff, and consumer and business education.
Chats are open to the public and everyone is encouraged to participate. Interested in joining staff during an upcoming chat? Check out the FTC's Events page for the current schedule. We generally promote each chat there, on the FTC's primary Twitter account (@FTC), and through email updates.
Have an idea for a chat? Let us know! Email firstname.lastname@example.org.
Twitter Chat Guidelines
- We use Twitter’s quote feature to answer questions during a Twitter chat. This means we will “quote” a tweet, and provide an answer attached to that tweet. (In the past, we did a Q1/A1 format).
- Unless posted otherwise, chats are limited to 60 minutes.
- We’ll answer questions from as many different participants as possible before going back to someone who has already asked a question.
- Remember that we cannot discuss non-public information, but will try to answer as many questions from participants as possible in the time allowed.
FTC may also use Facebook Live to broadcast events, including workshops and press conferences, or to connect with consumers to provide additional tips and resources.