Commission encourages consumers who bought the product to request a refund
The Federal Trade Commission is mailing full refunds totaling nearly $149,000 to 1,310 consumers who bought ReJuvenation, a product deceptively marketed as a cure-all for a range of age-related ailments including cell damage, heart attack damage, brain damage, and deafness.
The FTC has additional money to return to defrauded consumers in this case, and is encouraging people who bought ReJuvenation, but do not receive a refund check in this mailing, to call the refund administrator at 1-877-844-0319 to request a refund.
According to the FTC’s February 2020 complaint, between May 2014 and February 2016 Maria Veloso advertised and sold ReJuvenation, a pill containing amino acids and herbal extracts, nationwide using direct mail, postcards, emails, and multiple websites. Quantum Wellness and its CEO, Fred Auzenne, took over the operation in early 2016, and continued to market the product as an anti-aging cure-all.
The two court orders resolving the FTC’s allegations bar the defendants from making false and unsubstantiated health claims and require them to pay a total of $660,000 to the Commission, which it is using to provide refunds to defrauded consumers.
Rust Consulting, Inc., the refund administrator in this case, will begin mailing checks today. Consumers who receive a refund check should cash or deposit it within 90 days, as indicated on the check. The average check amount is $113.
Consumers who have questions about this refund program or did not receive a check, but think they should have, should contact the redress administrator at 1-877-844-0319. The FTC never requires consumers to pay money or provide information to cash refund checks.
The FTC’s new interactive dashboards for refund data provide a state-by-state breakdown of these refunds, as well as refund programs from other FTC cases. In 2019, FTC actions led to more than $232 million in refunds to consumers across the country.
The Federal Trade Commission works to promote competition, stop deceptive and unfair business practices and scams, and educate consumers. Report fraud, scams, or bad business practices at ReportFraud.ftc.gov. Get consumer advice at consumer.ftc.gov. Also, follow the FTC on social media, subscribe to press releases, and read the FTC’s blogs.