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Event Description

A workshop to bring together and train military attorneys, law enforcement personnel, and consumer protection officials to identify, prevent, and address consumer fraud and issues affecting military servicemembers and their families, including:

  • Review of current and emerging issues impacting servicemembers and their families.
  • Review of federal, state and local consumer protection laws.
  • Discussion of effective consumer fraud prevention, detection and resolution strategies.
  • Overview of resources available to servicemembers.

Questions or suggestions, please email

  • 8:30 amRegistration

    9:00 am

    Opening and Keynote:
    Tom Pahl, Acting Director, Bureau of Consumer Protection, Federal Trade Commission


    Master and Mistress of Ceremonies

    • Rigo Reyes, LA Department of Consumer and Business Affairs
    • Dominique-Chantale Alepin, Federal Trade Commission

    9:15 am

    Top 10 Consumer Issues Impacting Servicemembers

    • Stan Williams, Head Deputy, Los Angeles District Attorney’s Office, Consumer Protection Unit
    • Captain Alfred Labrada, Los Angeles Police Department

    10:30 am

    Overview of Major Federal and California Consumer Protection Laws

    • COL (CA) Jay Coggan, Judge Advocate General, California Military Department
    • Tom Dahdouh, Regional Director, Federal Trade Commission
    • Tom Papageorge, Head Deputy, San Diego District Attorney’s Office
    • Nicklas Akers, Senior Assistant Attorney General, California Attorney General’s Office

    11:45 am

    Resources Available for Servicemembers to Prevent, Detect and Defend Consumer Fraud Issues

    • Carol Kando-Pineda, Division of Consumer & Business Education, Federal Trade Commission
    • Angela O. Martin, Senior Enforcement Attorney, Military Affairs Liaison, Consumer Financial Protection Bureau
    • Hoon Chun, Assistant Head Deputy, Los Angeles District Attorney’s Office, Consumer Protection Unit

    12:30 pm

    Discussion: Recommendations to enhance collaboration among military, consumer advocates and prosecutors to provide better consumer protections for servicemembers and their families.



FTC Privacy Policy

Under the Freedom of Information Act (“FOIA”) or other laws, we may be required to disclose to outside organizations the information you provide when you pre-register for events that require registration. The Commission will consider all timely and responsive public comments, whether filed in paper or electronic form, and as a matter of discretion, we make every effort to remove home contact information for individuals from the public comments before posting them on the FTC website.

The FTC Act and other laws we administer permit the collection of your pre-registration contact information and the comments you file to consider and use in this proceeding as appropriate. For additional information, including routine uses permitted by the Privacy Act, see the Commission’s Privacy Act system for public records and comprehensive privacy policy.

This event will be open to the public and may be photographed, videotaped, webcast, or otherwise recorded.  By participating in this event, you are agreeing that your image — and anything you say or submit — may be posted indefinitely at or on one of the Commission's publicly available social media sites.