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Last Updated
Case Status
Federal Trade Commission, Plaintiff, v. Zaappaaz LLC, also d/b/a,,, and WB Promotions; and Azim Makanojiya, individually and as an officer of Zaappaaz LLC; Defendants.
FTC Matter/File Number
202 3136
Civil Action Number
Enforcement Type
Federal Injunctions
Federal Court
Southern District of Texas

Case Summary

The Federal Trade Commission filed suit against Zaappaaz, the operators of and other online storefronts, for failing to deliver on promises that they could quickly ship products like face masks, sanitizer, and other personal protective equipment (PPE) related to the coronavirus pandemic.

The lawsuit alleges that the company violated the FTC’s Mail, Internet and Telephone Order Rule (Mail Order Rule), which requires that companies notify consumers of shipping delays in a timely manner and give consumers the chance to cancel orders and receive prompt refunds.