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Last Updated
Case Status
Federal Trade Commission, Plaintiff v. Benefytt Technologies, Inc, formerly known as Health Insurance Innovations Inc.; Health Plan Intermediaries Holdings, LLC; HealthPocket doing business as AgileHealthInsurance; Gavin D. Southwell, individually and as a former officer, director, and manager of Benefytt Technologies, Inc., Health Plan Intermediaries Holdings, Inc., and HealthPocket Inc.; and Amy E. Brady, individually and as a former vice president and manager of Benefytt Technologies Inc. and Health Plan Intermediaries Holdings LLC
FTC Matter/File Number
192 3141
Civil Action Number
Enforcement Type
Civil Penalties
Federal Court
Middle District of Florida

Case Summary

The Federal Trade Commission is taking action against healthcare company Benefytt Technologies, two subsidiaries, former CEO Gavin Southwell, and former vice president of sales Amy Brady, for lying to consumers about their sham health insurance plans and using deceptive lead generation websites to lure them in. According to the FTC complaint, Benefytt also illegally charged people exorbitant junk fees for unwanted add-on products without their permission. The proposed court orders require Benefytt to pay $100 million in refunds and prohibit the company from lying about their products or charging illegal junk fees. Southwell and Brady will be permanently banned from selling or marketing any healthcare-related product, and Brady will also be banned from telemarketing.

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