Tag: Consumer Protection

Cult classic The Big Lebowski proves that mistaken identity can be entertaining on film. But for people looking to rent a house or apartment, it wasn’t so entertaining when tenant background reports...

When patients leave the office after an appointment with their eyecare professional, they should have certain things in hand: their coat, their phone – and a copy of their eyeglass prescription. The...

What are the biggest risks of parking? A dinged door? A bruised bumper? For consumers victimized by the pernicious practice of debt parking, the impact on their financial health can be devastating...

A mobile banking app that promises consumers 24/7 access to their money and a high rate of interest? Sounds like a perfect 10. But according to a lawsuit filed by the FTC, San Francisco-based Beam...

For people dealing with student loan debt – your employees, a family member, or maybe you – the CARES Act gives emergency grants to qualifying borrowers. But like other financial assistance programs...

The FTC continues to monitor the marketplace to protect consumers from allegedly unsubstantiated COVID-19 claims. What are we seeing? Whether they’re selling tablets, treatments, or trinkets...

Interested in what’s going on with the Franchise Rule? Reviewing the Franchise Rule: An FTC Virtual Workshop begins at 1:00 Eastern Time today – Tuesday, November 10, 2020. Minutes before the start of...

This time last year, “zoom” was just a word related to speed. But the pandemic has made video conferencing platform Zoom a daily fixture for business people conferring about trade secrets, doctors and...

For years, the FTC has warned about imposters – scammers who masquerade as government officials, financial institutions, family members, etc., in an attempt to flimflam consumers and businesses. The...

Buying a franchise is a major financial commitment for consumers. The Franchise Rule was put in place to ensure consumers have key information to weigh the risks and benefits of their potential...

1970 saw the ban of cigarette advertising on TV, the debut of Doonesbury, the inaugural flight of the Boeing 747, and the start of the New York City Marathon. Another notable 1970 first celebrating...

Whether it’s a bogus message claiming your trademarks are about to expire unless you transfer money immediately or threats to ruin your credit if you don’t pay for unordered office supplies, scammers...

Pardon our pride, but we’re delighted to report that the most recent recipient of the Roger W. Jones Award for Executive Leadership is Lois Greisman, Associate Director of the FTC’s Bureau of Consumer...

Ohioans know how to handle the virtually impossible. Take Clawde, a rare blue lobster that was destined for a dinner plate this July when a sharp-eyed worker in a Cuyahoga Falls Red Lobster restaurant...

“UNLIMITED Minutes.” “UNLIMITED TALK.” “‘UNLIMITED MINUTES’ We do not charge ‘per-minute’.” Those are notable claims for anyone shopping for telecom services, including consumers who want to maintain...

If you saw an email from FTC Chairman Joseph Simons, it wasn’t. From him, that is. Scammers pretending to be him are emailing, though. They’re trying to trick you into turning over personal...

Do not pass GO. Do not collect $200. And possibly face criminal charges. That’s the message of Operation Corrupt Collector, a coast-to-coast crackdown by the FTC, three other federal agencies, and...

What’s in a name? According to an FTC lawsuit filed in April, if you’re an outfit that uses the name “SBA Loan Program” – and you falsely claim to be an approved lender for the Small Business...

It’s National Small Business Week, a time set aside annually to salute American’s 30 million small businesses – companies that employ almost half of the country’s private sector workforce. The special...

Oh, what a tangled web they weave, When with telemarketing scams they do deceive. Sir Walter Scott – no, it wasn’t Shakespeare – didn’t have deceptive telemarketing or illegal robocalls in mind when...