Tag: Consumer Protection

We tell businesses it’s wise to disclose prices clearly. So it’s only right that we follow our own advice. Before calling consumers, telemarketers must “scrub” their lists against the National Do Not...

The time has come to take a closer look at loot boxes. The FTC’s workshop, Inside the Game: Unlocking the Consumer Issues Surrounding Loot Boxes, begins at 10:00 ET today. Moments before the start...

According to musical legend, a buddy of songwriter Jim Weatherly commented that his girlfriend was leaving on the “midnight plane to Houston.” The buddy was Lee Majors of Six Million Dollar Man fame...

For members of the videogame industry, loot boxes are no game. They’re a serious part of the revenue stream. But do loot boxes – grab bags of digital goodies bought with in-game virtual currency or...

The data that Facebook collects about its users could reveal a lot about users’ personalities. A company named Cambridge Analytica sure thought so. The FTC alleges Cambridge Analytica used false and...

If you’ve ever wondered what a paradigm shift looks like, you’re witnessing one today. The FTC’s $5 billion civil penalty against Facebook for violations of an earlier FTC order is record-breaking and...

Patch your software. Segment your network. Monitor for intruders. According to tech experts, those are security basics for businesses of any size. But when you’re industry giant Equifax – a company in...

No – nobody is really suggesting a block on kids. But the FTC is taking a fresh look at the Children’s Online Privacy Protection Rule and we couldn’t resist the title’s reference to 90s tweens’...

How do repair restrictions for tech devices, appliances, cars, etc., affect consumers and small businesses? What are the arguments for and against? And what’s the fix? Those are topics of Nixing the...

Coldplay sang “Fix You,” but if the group had been referring to their tech devices, cars, or other products in need of repair, their efforts could have consumer protection ramifications. A July 16...

The FTC has been keeping a close watch on the Internet of Things since the Internet of Things became a thing to watch. That includes law enforcement actions against companies alleged to have sold...

Whether you’re taking the midnight train to Georgia, a quick trip on MARTA, or a drive around the Perimeter on your way to one of the many Peachtree Streets, meet us in Atlanta on Thursday, August 15...

Pretending to be someone people trust is what scammers do. They may claim to be a well-known company or a beloved family member, but data from the FTC’s Consumer Sentinel Network suggest that...

The first rule of credit repair is that no credit repair company can remove accurate and timely negative information from someone’s credit report. For credit repair companies that would claim...

The stars are aligning – the privacy and security stars, that is. The FTC’s fourth PrivacyCon convenes today, June 27, 2019. Experts from around the globe will discuss their latest research into...

Hate illegal robocalls? You’re not alone. The FTC hates them, too, as do state Attorneys General and pretty much anyone with a phone. The FTC and state and federal partners teamed up today to announce...

Phileas Fogg was famous for going around the world in 80 days, but when it comes to global commerce, consumers can manage the same feat with just one click. Recent FTC actions touch on the...

The state seal of Utah famously depicts a beehive, a symbol of industry and cooperation. Industry and cooperation also have been the hallmarks of the long-standing relationship between the FTC and the...

In just a few years, the FTC’s PrivacyCon has become an Information All-Star Game, complete with panels as high-flying or power-hitting as the Slam Dunk Contest or Home Run Derby. (OK. High-flying and...