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Tick, Tick, Tick. Office of Technology’s Summit on AI

The Office of Technology
The launch of OT coincided with another type of technology’s rapid growth: Artificial Intelligence. And, on January 25th, OT will hold the FTC Tech Summit on AI to lead discussions among individuals with a diverse set of perspectives across academia, industry, civil society organizations, and government agencies. These conversations will cover AI across the layers of the technology stack—from computer microprocessors and cloud infrastructure to data and models to consumer applications.

What goes on in the shadows: FTC action against data broker sheds light on unfair and deceptive sale of consumer location data

Lesley Fair
SCENE: A crowded city or a dark street. (Cue ominous music) The camera focuses on the protagonist as they make their way to a location – maybe it’s a place of worship, a doctor’s office, or a reproductive health clinic. They think they’re alone, but what they don’t know is that they’re being tailed. What’s more, highly personal information regarding their whereabouts will be shared with third parties, all without their knowledge or consent.

Slack, Google Chats, and other Collaborative Messaging Platforms Have Always Been and Will Continue to be Subject to Document Requests

It should come as no surprise that companies and individuals that knowingly possess documents and information that may be relevant to an antitrust investigation must maintain that information under federal law and Commission rules. The responsibility to preserve documents exists across all types of media. As workplaces have evolved, so too have the means by which workers communicate and collaborate. In many of today’s companies, hard-copy...

AI Companies: Uphold Your Privacy and Confidentiality Commitments

Staff in the Office of Technology
Data is at the heart of AI development. Developing AI models can be a resource intensive process, requiring large amounts of data and compute, [1] and not all companies have the capacity to develop their own models. Some companies, which we refer to as “model-as-a-service” companies in this post, develop and host models to make available to third parties via an end-user interface or an application programming interface (API). For example, a...

FTC Voice Cloning Challenge submissions are due by January 12th

Lesley Fair
Thanks to improvements in text-to-speech AI, voice cloning holds promise for consumers, but scammers often find a way to twist tech advancements for their nefarious purposes – and voice cloning is no exception. Announced in November, the goal of the FTC’s Voice Cloning Challenge is to encourage breakthrough ideas to help monitor, evaluate, and prevent malicious voice cloning. You have until 8:00 PM Eastern Time on January 12, 2024, to file your entry.

The DNA of privacy and the privacy of DNA

Elisa Jillson
Attorney, FTC Division of Privacy & Identity Protection
Companies selling genetic testing products tout the benefits of DNA-based insights – learning more about health, lineage, family tree – so that consumers can seek medical attention, customize their diet or exercise regimen, find long-lost relatives, or understand more about their background. But for consumers to realize benefits from DNA-based products or services, consumers need to be able to trust their accuracy – and trust that the company’s practices related to the DNA of privacy (data minimization, purpose limitations, retention limits, etc.) will protect the privacy of their DNA. Here are some lessons on privacy, data security, truth in advertising, and artificial intelligence (AI) drawn from a trio of FTC enforcement actions involving sellers of genetic testing products.

Car dealer tacked on junk fees and bogus add-ons, FTC and Connecticut allege

Lesley Fair
Buying a vehicle is a major financial commitment for consumers and price is a material consideration in most people’s purchase decision. That’s why deceptive double charges, illegal junk fees, and bogus add-ons hit car buyers head-on. The FTC and the State of Connecticut allege that Chase Nissan LLC – which also does business as Manchester City Nissan – has engaged in deceptive and unfair practices involving “certified” used cars, junk fees, and add-ons consumers didn’t agree to pay for.

Read these 2023 FTC best sellers to be a better seller in 2024

Lesley Fair
Technically we can’t categorize these notable FTC staff publications of 2023 as “best sellers” because they’re available at no charge. But we can say that “best sellers” – our description of law-abiding advertisers, marketing professionals, and the attorneys who represent them – make it a habit to read the FTC’s to-the-point business publications and follow the advice they offer. To count yourself among the better sellers of 2024, consider...

FTC complaint charges Grand Canyon University with deceptive advertising and illegal telemarketing

Lesley Fair
According to a five-count complaint filed against Grand Canyon Education, Inc., Grand Canyon University, and Brian E. Mueller, the FTC alleges the defendants misrepresented Grand Canyon University as a nonprofit institution, made misleading claims about the cost and course requirements of its doctoral programs, and engaged in deceptive and abusive telemarketing practices, in violation of the FTC Act and the Telemarketing Sales Rule.