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Sitejabber

In a complaint issued in November 2024, the FTC charged that Sitejabber deceived consumers by misrepresenting that ratings and reviews it published came from customers who experienced the reviewed product or service, artificially inflating average ratings and review counts. Under a proposed order settling the agency’s complaint, Sitejabber will be prohibited from making such misrepresentations and from making other misrepresentations about consumer ratings or reviews. The Commission approved the consent as final in January 2025. 

Type of Action
Administrative
Last Updated
Case Status
Pending

Lindsay Chevrolet, et al, FTC and State of Maryland v

 The FTC and Maryland Attorney General charged Lindsay Automotive Group with systematically deceiving and overcharging car-buying consumers for years, costing them millions of dollars in junk fees and unwanted add-on products.

Type of Action
Federal
Last Updated
FTC Matter/File Number
2323032
Case Status
Pending

Leader Automotive Group, et al., FTC and State of Illinois v.

A group of 10 car dealerships doing business as Leader Automotive Group and their parent company, AutoCanada, will be required to pay $20 million to settle allegations they systematically defrauded consumers looking to buy vehicles as a result of a lawsuit by the Federal Trade Commission and state of Illinois.

In addition to paying $20 million, which will be used to refund harmed consumers, the proposed settlement also would require the companies to make clear disclosures of a car’s offering price—the actual price any consumer can pay to get the car, excluding only required government charges—and get consent from buyers for any charges. The $20 million proposed monetary judgment is the largest the FTC has secured against an auto dealer.

Type of Action
Federal
Last Updated
FTC Matter/File Number
2323004
Case Status
Pending