Millennials are 25 percent more likely to report that they have lost money to fraud than consumers aged 40 and over, according to a new Federal Trade Commission analysis of consumer complaint data.
It was just a few years ago that the Federal Trade Commission was flooded with complaints about scammers pretending to be from the IRS who called consumers and falsely told them they owed taxes. In its peak year, consumers reported losing $17 million to these IRS scams.
For the first time, imposter scams topped the list of consumer complaints submitted in 2018 to the Federal Trade Commission’s nationwide Consumer Sentinel database, driven in part by a jump in reports about government imposter scams.
The FTC takes in reports from consumers about problems they experience in the marketplace. The reports are stored in the Consumer Sentinel Network (Sentinel), a secure online database available only to law enforcement. While the FTC does not intervene in individual consumer disputes,...
Filing a Consumer Complaint With the FTCThe FTC encourages consumers to file a complaint whenever they have been the victim of fraud, identity theft, or other unfair or deceptive business practices. They can do it online, or by calling the FTC’s Consumer Response Center at 1-877-FTC-HELP (1-877-382...
A new report released today by the Federal Trade Commission details the agency’s comprehensive efforts to protect older consumers from fraud, identity theft, and other problems in the marketplace.The report, Protecting Older Consumers 2017-2018: A Report of the Federal Trade Commission, outlines...
The Federal Trade Commission and the Internal Revenue Service (IRS) are teaming up to make it easier for consumers to report tax-related identity theft and to receive assistance to help recover.
Note: A conference call for media with Tom Pahl, Acting Director of the FTC’s Bureau of Consumer Protection, was held on March 1, 2018 at 1 p.m. ET. FTC staff were available to take questions from the media.
The Federal Trade Commission will release its annual Consumer Sentinel Data Book summarizing consumer complaints about fraud, identity theft and other consumer concerns and will host a conference call for news media.
As of Feb. 2019, the Consumer Sentinel Network Data Book 2018 is also available.
Every day American consumers report tens of thousands of illegal robocalls to the Federal Trade Commission, and now the FTC is helping put that information to work boosting industry efforts to stop unwanted calls before they reach consumers.
Imposter scam complaints surpassed identity theft for the first time as the second most common category of consumer complaints received by the Federal Trade Commission’s Consumer Sentinel Network in 2016, according to the agency’s new Data
Debt collection, identity theft and imposter scams were the most common categories of consumer complaints received by the Federal Trade Commission’s Consumer Sentinel Network in 2015, according to the agency’s new data book.
Identity theft topped the Federal Trade Commission’s national ranking of consumer complaints for the 15th consecutive year, while the agency also recorded a large increase in the number of complaints about so-called “imposter” scams, according to the FTC's 2014 Consumer Sentinel Network Data Book,...