FTC sends second payment to eligible Ring customers
The FTC is sending a second round of payments to people who had an account with Ring, a home security camera company.
The FTC sued Ring for failing to protect customer accounts. The FTC says that Ring’s failures let employees have too much access to customer videos and made accounts vulnerable to online attacks. In some cases, hackers took control of customer accounts, cameras, and videos.
The settlement required Ring to pay money, delete videos it shouldn’t possess, and establish a strong privacy and security program. The FTC is using that money to provide refunds to eligible Ring customers.
The FTC first sent payments in April 2024, which resulted in more than $3.9 million in refunds. Because there is still money in the fund, the FTC is sending 80,552 payments totaling over $1.5 million to people who accepted their first payment.
If you get a check, please cash it within 90 days.
If you get a PayPal payment, please accept it within 30 days.
You can find answers to common questions about FTC refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-833-637-4884.