FTC Warns Consumers: Robocalls Touting Expedited FTC Refunds Are Fake

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For Your Information

Scammers are using illegal robocalls to impersonate the Federal Trade Commission, and to try to trick consumers into disclosing their bank account information on a non-FTC website, the agency warns.  The scammers’ robocalls direct consumers to the website http://ftcrefund.com, which deceives consumers into thinking they can get, or expedite, a refund from the FTC by entering their bank account information into a form on the website.  To fool people, the robocalls provide the FTC’s toll-free helpline, 877-FTC-HELP (1-877-382-4357)

This website, http://ftcrefund.com, is part of the scam and is not affiliated in any way with the FTC.

For official information about the FTC’s refund process, consumers should visit Getting Your Money Back: Consumer Refunds

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them.  To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call
1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s website provides free information on a variety of consumer topics. Like the FTC on Facebook, follow us on Twitter, and subscribe to press releases for the latest FTC news and resources.

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