Last Updated
Case Status
Pending
FEDERAL TRADE COMMISSION, Plaintiff v. HOPPER (USA) INC., a corporation, and HOPPER INC., a corporation, Defendants.
FTC Matter/File Number
232 3086
Civil Action Number
1:26-cv-13058
Enforcement Type
Federal Injunctions
Federal Court
District of Massachusetts
Case Summary
The companies that operate the Hopper travel apps have agreed to pay $35 million and will be prohibited from deceiving consumers about fees to settle the Federal Trade Commission’s allegations that they unfairly charged consumers hidden fees and misrepresented the total prices consumers would pay and the benefits of the companies’ VIP Support and Price Freeze services.
The FTC’s complaint alleges that despite its “no hidden fees” promises, Canadian company Hopper Inc. and its Massachusetts-based subsidiary Hopper (USA) Inc., unfairly charged users without their consent for “Tip” and VIP Support fees that the company claimed were optional yet were hidden and pre-selected for consumers.