Consumer Protection

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Press Release

FTC Sues to Stop Texas Debt Collector from Coercing Consumers by Falsely Claiming It Will Bring Legal Action Against Them, Garnish Their Wages

Date

January 21, 2015

The Federal Trade Commission has issued a complaint against a Texas-based debt collection operation and its current and former principals for illegally threatening consumers with false claims that...

Report

Section 319 of the Fair and Accurate Credit Transactions Act of 2003: Sixth Interim and Final Federal Trade Commission Report to Congress Concerning the Accuracy of Information in Credit Reports

Date

January 21, 2015

Text of the Report (2.56 MB)

Press Release

Court Grants Partial Summary Judgment in FTC Case Against Dish Network, Finding the Company Liable for Tens of Millions of Telemarketing Violations

Date

January 21, 2015

FTC’s complaint alleges that Dish initiated, or caused a telemarketer to initiate, calls to numbers on the National Do Not Call Registry.

Press Release

FTC ‘Fotonovela’ Warns Latino Community About Debt Collection Scams

Date

January 20, 2015

To help Spanish-speaking consumers know their rights when dealing with debt collectors, the Federal Trade Commission has created a Spanish-language graphic novel, Cobradores de Deuda, which describes...

Press Release

Makers of Jungle Rangers Computer Game for Kids Settle FTC Charges that They Deceived Consumers with Baseless “Brain Training” Claims

Date

January 20, 2015

A Texas company and its officers must stop making unsubstantiated claims that their computer game, Jungle Rangers, permanently improves children’s focus, memory, attention, behavior, and school...

Press Release

FTC Sends Refund Checks Totaling More Than $700,000 to Consumers Who Lost Money in Robocall Scheme

Date

January 16, 2015

The Federal Trade Commission is mailing 16,590 refund checks totaling more than $700,000 this week to consumers who lost money to a “Rachel from Cardholder Services” scheme that allegedly promised to...

Press Release

Online Payday Lending Companies to Pay $21 Million to Settle Federal Trade Commission Charges that They Deceived Consumers Nationwide

Date

January 16, 2015

Two payday lending companies have settled Federal Trade Commission charges that they violated the law by charging consumers undisclosed and inflated fees. Under the proposed settlement, AMG Services...

Press Release

FTC To Host Tax Identity Theft Awareness Week Jan. 26-30

Date

January 14, 2015

The Federal Trade Commission will conduct a week of events Jan. 26-30 to raise consumer awareness about the threat posed by tax identity theft, a scam that puts thousands of consumers at risk every...

Press Release

Operators of Scheme That Targeted Hispanic Consumers Are Banned From Telemarketing Under Settlement with FTC

Date

January 13, 2015

Cream Group, Inc., which operates as Oro Marketing, and its mastermind Sami Charchian have agreed to a permanent ban on telemarketing to settle Federal Trade Commission charges that they targeted...

Public Statement

Remarks of Chairwoman Edith Ramirez Introducing President Obama

Date

January 12, 2015

Chairwoman Ramirez Remarks Introducing President Obama at FTC (17.76 KB)

Cases and Proceedings

Closing Letters

Pedigree Dentastix

Date

January 9, 2015

Matter Number

132 3287

Closing letter to Richard Mann, Esq. and Melvin Drozen, Esq., Counsel for Mars, Inc. (433 KB)

Press Release

Company That Touted Products’ Ability to Treat Children’s Speech Disorders Settles FTC Charges It Deceived Consumers

Date

January 9, 2015

An Illinois company and its owner will stop making allegedly deceptive claims that their dietary supplements are proven effective at treating childhood speech disorders, including those associated...

Rules

Cooling-off Period for Sales Made at Home or Other Locations

Rule Updated Date

January 9, 2015

The Cooling Off Rule provides that it is unfair and deceptive for sellers engaged in “door-to-door” sales valued at more than $25 to fail to provide consumers with disclosures regarding their right to...

Text of Rule

Public Statement

Privacy and the IoT: Navigating Policy Issues - Opening Remarks of FTC Chairwoman Edith Ramirez

Date

January 6, 2015

Privacy and the IoT: Navigating Policy Issues - Opening Remarks of FTC Chairwoman Edith Ramirez (50.92 KB)

Press Release

FTC Approves Changes to Cooling-Off Rule

Date

January 6, 2015

The Federal Trade Commission has approved a final amendment to its Cooling-Off Rule that increases the exclusionary limit for certain “door-to-door” sales. The Cooling-Off Rule previously provided...

Cases and Proceedings

Commission Letters

Commission Letter Approving Request Filed By the kidSAFE Seal Program To Change the kidSAFE Logo From "PRIVACY CERTIFIED" To "COPPA CERTIFIED"

Date

January 5, 2015

Commission Letter Approving Request Filed By the kidSAFE Seal Program To Change the kidSAFE Logo From "PRIVACY CERTIFIED" To "COPPA CERTIFIED" (76.03 KB)

Press Release

FTC Approves Final Order Settling Charges Against Snapchat

Date

December 31, 2014

Following a public comment period, the Federal Trade Commission has approved a final order settling charges that Snapchat deceived consumers with promises about the disappearing nature of messages...

Cases and Proceedings

Snapchat, Inc., In the Matter of

Type of Action

Administrative

Last Updated

December 31, 2014

FTC Matter/File Number

132 3078

Press Release

New FTC Video Advises Computer Users to Back Up Digital Files

Date

December 29, 2014

What’s worse than losing all the photos and important files on your computer? Knowing you could have prevented it. The Federal Trade Commission, the nation’s consumer protection agency, advises...

Cases and Proceedings

DERMAdoctor, Inc.

Type of Action

Federal

Last Updated

December 29, 2014

FTC Matter/File Number

132 3245

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