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Report

Consumer Sentinel Network Data Book 2024

The FTC takes in reports from consumers about problems they experience in the marketplace. The reports are stored in the Consumer Sentinel Network (Sentinel), a secure online database available only...
May20

Consumer Basics for Your Patrons: consumer.gov

Consumer protection doesn’t have to be complicated. Join the Federal Trade Commission (FTC) and the Association of Bookmobile and Outreach Services (ABOS) for a free webinar about the FTC’s newly...
Mar18

Helping Kids Navigate the Online World: Youville

If children at your library spend lots of time online — watching videos, playing games and texting friends — do they have the skills to question and evaluate what they find there? Join the Federal...
Mar06

Protecting Your VA Benefits and Avoiding Scams (Spanish)

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The Federal Trade Commission (FTC) and the U.S. Department of Veterans Affairs’ Veterans Benefits Administration are partnering during National Consumer Protection Week to present a free webinar. Join...
Mar05

Protecting Your VA Benefits and Avoiding Scams (English)

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The Federal Trade Commission (FTC) and the U.S. Department of Veterans Affairs’ Veterans Benefits Administration are partnering during National Consumer Protection Week to present a free webinar. Join...
Technology Blog

Surveillance Pricing Update & The Work Ahead

Date
Today, FTC staff released initial insights from the Surveillance Pricing 6(b) study, highlighting findings that intermediaries have access to a wide swath of data types and data sources (including...
Business Blog

Look who’s covered: the amended TSR and tech support scams

Date
Tech support scams can happen to anyone: small business owners, your employees, and family members — especially those over 60, according to reports to the FTC. These scams usually happen when someone...

Superior Servicing, LLC., FTC v.

The Federal Trade Commission has stopped a scheme that allegedly bilked millions of dollars out of consumers burdened with student loan debt by pretending to be affiliated with the U.S. Department of Education in violation of the FTC’s Impersonation Rule, collecting illegal advance fees, and making other deceptive claims.

The U.S. District Court for the District of Nevada entered a temporary restraining order on November 22, 2024 and a preliminary injunction against corporate defendant Superior Servicing on December 6, 2024.  

The Federal Trade Commission filed an amended complaint adding corporate defendants Sunrise Solutions USA LLC, Alumni Advantage LLC, Student Processing Center Group LLC, SPCTWO LLC, Accredit LLC and individual defendants Eric Caldwell and David Hernandez. 

Type of Action
Federal
FTC Matter/File Number
X250009
Docket Number
2:24-cv-02163-GMN-MDC
Case Status
Pending